Missoula has a unique opportunity to be the first site of shared services for ECE providers in Montana. The goal of shared services is to support ECE programs and the families they serve.  This will be done through facilitating effective partnerships between public and private organizations who recognize the need, and child care facilities who can provide the service.

The purpose of this survey is to hear from you how shared services can best support you and your ECE program. Your time is valuable and we appreciate you sharing your thoughts and expertise.   Please feel free to forward the survey to other ECE providers.

Please complete the survey by Friday, October 23rd. 

Thank you for filling out the survey and please contact us if you have questions or would like more information.

Suzy Bertsche, Shared Services Coordinator
sbertsche@mtchildcare.org
(406) 396-9091

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* 1. This survey is focused on the Missoula area, but we welcome responses from all Montanans.  If you are not from Missoula, please write in your community below.

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* 2. Which of the following best describes your program?

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* 3. How many children do you have enrolled as of today?

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* 4. What type of child care software, if any, do you use? (ex. ProCare, KidKare, Brightwheel, etc.). If you use more than one, please list all.

Please type N/A if you do not use child care software and go to question 7.

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* 5. If you use child care software, how much does it cost? Please indicate if you paid a one-time fee or pay an ongoing fee per month or year.

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* 6. How do you access your child care software?

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* 7. If you do not use child care software, please indicate why. Check all that apply.

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* 8. Please mark if you already use, would be willing to use or are not interested in using software to manage the following:

  Already use Willing to use Not interested
Attendance
Enrollment
Billing/invoicing (families, Best Beginnings, etc.)
Child and family information
Parent communication
Family marketing and recruitment
Accounting
CACFP (The food program)
Bulk supply ordering
Staffing (recruitment, management, subs, etc.)
Child registration
Education resources, lesson planning, assessments, etc.
Waitlist
Licensing requirements
STARS

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* 9. Which aspects of the business side of your program would you like support with or have someone else handle? Check all that apply.

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* 10. Would you be interested in support with any of these care/education aspects of your program? Check all that apply.

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* 11. Please indicate your level of interest in collaborating with other providers or community agencies on the following:

  Not interested Somewhat interested Very interested
Business (payroll, budgets, etc.)
Educational resources (lesson plans, assessments, etc.)
Services (janitorial, food prep, etc.)
Staffing (subs, training, recruitment, etc.)
Marketing/recruiting families

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* 12. Please list any ECE providers, agencies or community members that you currently collaborate with or would like to collaborate with in the future.

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* 13. Below is a list of services that shared service networks often provide. Please mark your level of interest.

  Not interested Somewhat interested Very interested
A shared staff recruitment/screening/orientation strategy
Templates for handbooks, budgets, policies, etc.
Substitute pool
Sharing people to do janitorial or maintenance related work
Support for HR legal issues, help developing benefits packages, perhaps sharing a health care navigator so that child care providers can access health care
Marketing and family recruitment
A shared back office that focused on the business side of ECE -- billing families, collecting fees, payroll processing, calculating cost per child, monitoring cash flow, etc.
CACFP administration (the food program)
Shared purchasing of goods and services, food supplies, and equipment
Shared contract for auditing, information technology, payroll services, etc.
Care/education resources (lesson plans, assessments, etc.)
Mentorship program 
Peer-to-peer support
Food services (food delivery, prep, menus, etc.)
Supply bank (diapers, books, etc.)
Shared support staff (social worker, transportation, etc.)
Group fundraising and grant applications

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* 14. The following activities take time after the hours you serve children and your time is valuable. Which might you be willing to pay something towards in order to have more time for your personal life and family?

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* 15. Would you be willing to participate in a phone interview and/or virtual focus group to further discuss shared services in Missoula? If yes, please provide your name and an email or phone number.

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* 16. Please share any additional information you think would be beneficial for us to know.

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