Business Evaluation Report
Impacts of Covid-19

Thank you for taking the time to complete our Covid-19 Business Evaluation Survey. We're seeking to benchmark how business owners have responded too and been affected by the challenges that COVID-19 has posed for us all and to share the results once we've collated the data.

Your details will not be revealed in the summary report, however we ask that you provide your details so we can contact you if further information is required.

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* 1. Was your business effected by Covid-19? If so, how much did your revenue drop by?

Yes - our revenue dropped by 30% or less

Yes - our revenue dropped from 30% to 50%

Yes - our revenue dropped more than 50%

Yes - our revenue dropped 100% due to forced closures

Actually our business revenue increased

No - my business has not been effected

Please enter your industry

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* 2. If working remotely, how prepared was your team?

Not very prepared - remote login not set up and working from home not considered

Slightly prepared - remote login set up, experienced some issues

Suitably prepared - technology in place, remote login set up with testing completed

Very prepared - technology in place, remote login set up as working from home is a regular occurrence

Any other comments?

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* 3. If working remotely, how do you ensure your team is working productively?

We have daily/weekly requirements to meet. So productivity is relatively easy to manage

We have increased the number of online meetings/phone calls/emails to sure staff are doing what the need to

Staff are required to report in daily (email or via timesheets etc) to outline what they have worked on each day

We could be managing our productivity better than we are

As long as they are doing some work in this changed environment we are OK

We do not have staff working from home

What are some issues you or your staff have found working from home and how were these issues resolved?

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* 4. On a scale of 1 to 10, where 1 is not at all and 10 being a seamless experience, how would you rate the transition to working remotely being a success for your business?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 5. Did you offer flexible working arrangements in the past and will you consider them in the future?

Yes and we will continue to offer them in the future

No, however we will consider offering flexible work arrangements in the future

No and it will be unlikely that we will consider this in the future

Our business cannot offer flexible work arrangements

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* 6. Please select any new technology that you have embraced during this time?

Zoom Meetings

Microsoft Teams

Traditional Means of Communication (Email/Phone)

Skype

Remote Logins

Online Payment Systems/Cashless Payment Systems

Any other apps/other comments you would like to make?

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* 7. Was your business paperless or paper efficient before Covid-19? And has that changed since Covid-19?

Yes we were paperless/paper efficient before Covid-19 and we still are

No we were not paperless/paper efficient before Covid-19 and we now are

No we were not paperless/paper efficient before Covid-19 and we are still not

Any comments?

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* 8. Will you continue to use this technology/efficiency in future to run your business even after Covid-19 has passed?

We will continue to use the new technologies/efficiencies even with a return to 'normal'.

We intend to use some but not all technology/efficiency

We plan to go back to how the business was run previously

We have not added new technologies/efficiencies

Please specify which technology/efficiency you will continue to use

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* 9. If Covid-19 affected your business, how did you manage your staff? (please select more than one if appropriate)

Redundancies

Stand downs

JobKeeper

Reduced hours

Suggested personal leave

I don't have staff

They are all still working

Alternative duties/change of role

Staff restructure

Any comments?

Question Title

* 10. Due to Covid-19, many businesses are innovating for the better. If you have innovated, how has this adaption benefited your business model?

Better

About the same

Worse

We have not adapted our business model

Please share how you have innovated

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* 11. Have you increased or decreased your marketing effort during this period?

Increased existing marketing

About the same

Decreased our normal marketing efforts

We have started using alternative marketing methods since Covid-19.

Pleases comment on why and how your marketing has changed.

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* 12. Have you attempted to seek a commercial rent reduction?

Yes I have applied but I have not received a reply

Yes I have applied and it was denied

No I have not applied but I will in future

No I have not applied and I dont intend to (If so, Why?)

Not Applicable

Other (please specify)

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* 13. We would love to share some success stories or good news about our clients business, new technologies, efficiencies or stories where your staff have stepped up and helped you and/or their colleagues? Please let us know your good news story.

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* 14. Our report will be anonymous but if we need to contact you for further information, please include your information below.

Name

Company

City/Town

Email Address

Phone Number

Thank you so much for taking the time to complete this survey - we hope the summary that we'll provide will be interesting and valuable for you and your business.