Winter 2020 Office Systems Question Title * 1. Please rate the ease of getting through to the office by phone. Difficult Easy Difficult Easy Question Title * 2. Please rate the phone wait time when calling the office. Wait too long Little to no waiting Wait too long Little to no waiting Question Title * 3. Please rate your experience with scheduling. Were you able to schedule a convenient/timely appointment? Not able to schedule conveniently Scheduled very conveniently Not able to schedule conveniently Scheduled very conveniently Question Title * 4. When requesting a return call, please rate the amount of time it took for your physician's nurse to call you back. Too long Quickly N/A Too long Quickly N/A Question Title * 5. Please rate the length of time you waited to see the provider. Too long Little to no waiting Too long Little to no waiting Question Title * 6. How satisfied are you with the billing/payment services at our office? Not satisfied Very satisfied Not satisfied Very satisfied Question Title * 7. If you were not able to schedule conveniently, please tell us what/when would be convenient. Next