How likely is it that you would recommend H&S Computers to a friend or colleague?

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* 1. How likely is it that you would recommend H&S Computers to a friend or colleague?

Not at all likely
Extremely likely
How responsive have we been to your questions or concerns about our products?

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* 2. How responsive have we been to your questions or concerns about our products?

How well did we understand your questions and concerns?

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* 3. How well did we understand your questions and concerns?

How much time did it take us to address your questions and concerns?

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* 4. How much time did it take us to address your questions and concerns?

How knowledgeable did our customer service representative seem to you?

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* 5. How knowledgeable did our customer service representative seem to you?

How helpful was our customer service representative?

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* 6. How helpful was our customer service representative?

Overall, are you satisfied or dissatisfied with the customer service you received from our company?

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* 7. Overall, are you satisfied or dissatisfied with the customer service you received from our company?

How quickly did our customer service representative return your phone calls?

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* 8. How quickly did our customer service representative return your phone calls?

What was the purpose of your visit?

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* 9. What was the purpose of your visit?

Where you acknowledged and greeted with a smile?

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* 10. Where you acknowledged and greeted with a smile?

T