DECORTÉ Customer Satisfaction Survey - Y2022

Question Title

* 1. How would you rate your overall shopping experience with us?
如何评价您的购物体验？

Below Expectation
不满意

Average
一般

Good
满意

Exceptional
非常满意

Below Expectation
不满意

Average
一般

Good
满意

Exceptional
非常满意

Comment (please specify) 评语 (请明确说明)

Question Title

* 2. How would you rate our Beauty Consultant's appearance?
您如何评价美容顾问的仪容？

Below Expectation
不满意

Average
一般

Good
满意

Exceptional
非常满意

Below Expectation
不满意

Average
一般

Good
满意

Exceptional
非常满意

Commment (please specify) 评语 (请明确说明)

Question Title

* 3. How well did our Beauty Consultant understand your needs?
美容顾问是否了解您的需求？

Below Expectation
不满意

Average
一般

Good
满意

Exceptional
非常满意

Below Expectation
不满意

Average
一般

Good
满意

Exceptional
非常满意

Comment (please specify) 评语 (请明确说明)

Question Title

* 4. What do you think of our Beauty Consultant's ability to provide advice or value added services relevant to you?
(e.g. Teaching on skin care application steps/sharing additional beauty tips)
您觉得美容顾问提供与您相关的建议或增值服务的能力如何？
（例如，有关护肤使用步骤的教学/分享其他美容秘诀）

Below Expectation
不满意

Average
一般

Good
满意

Exceptional
非常满意

Below Expectation
不满意

Average
一般

Good
满意

Exceptional
非常满意

Comment (please specify) 评语 (请明确说明)

Question Title

* 5. How can we serve you better?
如何能为您提供更好的服务？

Question Title

* 6. Which counter have you visited?
您近期到访过哪个柜台？

Isetan Garden

Isetan KLCC

Parkson Pavilion

Sogo Southkey

Parkson Gurney

DECORTÉ Customer Satisfaction Survey - Y2022

Question Title

* 1. How would you rate your overall shopping experience with us? 如何评价您的购物体验？

Question Title

* 2. How would you rate our Beauty Consultant's appearance? 您如何评价美容顾问的仪容？

Question Title

* 3. How well did our Beauty Consultant understand your needs? 美容顾问是否了解您的需求？

Question Title

Question Title

* 5. How can we serve you better? 如何能为您提供更好的服务？

Question Title

* 6. Which counter have you visited? 您近期到访过哪个柜台？

* 1. How would you rate your overall shopping experience with us?
如何评价您的购物体验？

* 2. How would you rate our Beauty Consultant's appearance?
您如何评价美容顾问的仪容？

* 3. How well did our Beauty Consultant understand your needs?
美容顾问是否了解您的需求？

* 5. How can we serve you better?
如何能为您提供更好的服务？

* 6. Which counter have you visited?
您近期到访过哪个柜台？