Please be aware - this survey is about the tool used to submit issues and is not related to your agency or to the actual resolution of the issue.

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* 1. Was reporting your problem online better or worse than calling or emailing?

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* 2. How easy was it to report your problem online?

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* 3. Were you able to report the problem that you wanted?

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* 4. How can we improve our repair reporting tool so it works better for you?

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* 5. Is there anything else related to your tenancy that you would like to be able to do online?

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