Part I: Retail Energy Competition or ESCO Experience

More than a decade ago, the energy industry was restructured in New York to provide consumers the opportunity to purchase electricity and natural gas from an energy service company (ESCO), instead of only from their utility. The New York State Department of Public Service is reviewing certain aspects of the retail electricity and natural gas markets in New York State and is interested in obtaining information from consumers regarding their experience with ESCOs. Your answers are of great importance to us.

1. Do you currently, or have you previously, purchased electricity or natural gas from an ESCO?