Dealing with Difficult Situations with Volunteers, Wednesday 29th October 2025, 10.30am to 1pm, FREE* session on Zoom

Dealing with Difficult Situations with Volunteers, Weds 29 October, 10.30am - 1pm

Training for Volunteer Managers: Dealing with Difficult Situations with Volunteers
Wednesday 29th October 2025, 10.30am to 1pm, FREE session on Zoom

Do you sometimes have to handle tricky or uncomfortable situations with your volunteers? Do you want to prevent or deal with problems more effectively?

Whether your organisation has an established volunteer programme or is starting up, this training is for you.

This practical training will cover:

• Identifying common problem areas and considering underlying causes
• How to prevent problems, including what policies and procedures to put in place
• Practical approaches to dealing assertively with problems when they do happen, including effective use of supervision sessions
• Preparing for and having difficult conversations
• Making decisions about when/whether/how to ask a volunteer to leave

This session is suitable for experienced Volunteer Managers as well as those who are new to managing volunteers.

Priority will be given to voluntary sector organisations with a base/office in Tower Hamlets, or that have services aimed at Tower Hamlets residents.

*Cost:

Our training programme is funded by the City Bridge Foundation.
· The session is FREE to voluntary sector and public sector organisations with a base/office in Tower Hamlets, or that have services aimed at Tower Hamlets residents. However, there is a non-attendance charge of £50 and this charge will be invoiced to your organisation if you do not attend without giving 48 hours’ notice. There is no charge incurred if bookings are cancelled at least 48 hours prior to the start of the session.

· For any organisation without a base or services in Tower Hamlets, or private sector/commercial organisations, the session costs £50 per person. The fee is non-refundable, unless you give 48 hours’ notice of cancellation.

Please email evelyn@vcth.org.uk if you have any questions.

Question Title

* 1. Please complete the relevant spaces below.
Please avoid using personal email addresses as our emails can go into spam.

Name

Surname

Organisation

Job Title

Work email address

Phone number

Work address

Work postcode

Question Title

* 2. Does your organisation have a base / office / centre in Tower Hamlets borough? Note: if you've answered 'yes', please provide the Tower Hamlets postcode in the 'yes' box below.

Yes

Don't know

Question Title

* 3. Does your organisation have services aimed at Tower Hamlets residents?

If you do not have a base/office in Tower Hamlets, then please provide details of your services aimed at Tower Hamlets residents in the 'yes' box below.

Yes

Don't know

Question Title

* 4. Which of the following is your organisation?

A voluntary and community sector organisation

A statutory / public sector organisation

A commercial / private sector organisation (note: this means you will have to pay for this session)

Other

Question Title

* 5. Do you have any access requirements? If so, please include details in the 'yes' box below.

Yes

Question Title

* 6. NON ATTENDANCE FEE: I understand that there is a non-attendance charge of £50 and this charge will be invoiced to my organisation if I do not attend without giving 48 hours’ notice. There is no charge incurred if bookings are cancelled at least 48 hours prior to the start of the course.

Yes, I agree to these terms and conditions.

No, I do not agree and I am cancelling this booking

Question Title

* 7. I consent to being added to the mailing list to receive VCTH's monthly ebulletin and emails about future training and peer learning sessions.

Yes

Question Title

* 1. Please complete the relevant spaces below. Please avoid using personal email addresses as our emails can go into spam.

Question Title

* 2. Does your organisation have a base / office / centre in Tower Hamlets borough? Note: if you've answered 'yes', please provide the Tower Hamlets postcode in the 'yes' box below.

Question Title

* 3. Does your organisation have services aimed at Tower Hamlets residents? If you do not have a base/office in Tower Hamlets, then please provide details of your services aimed at Tower Hamlets residents in the 'yes' box below.

Question Title

* 4. Which of the following is your organisation?

Question Title

* 5. Do you have any access requirements? If so, please include details in the 'yes' box below.

Question Title

* 6. NON ATTENDANCE FEE: I understand that there is a non-attendance charge of £50 and this charge will be invoiced to my organisation if I do not attend without giving 48 hours’ notice. There is no charge incurred if bookings are cancelled at least 48 hours prior to the start of the course.

Question Title

* 7. I consent to being added to the mailing list to receive VCTH's monthly ebulletin and emails about future training and peer learning sessions.

* 1. Please complete the relevant spaces below.
Please avoid using personal email addresses as our emails can go into spam.

* 3. Does your organisation have services aimed at Tower Hamlets residents?

If you do not have a base/office in Tower Hamlets, then please provide details of your services aimed at Tower Hamlets residents in the 'yes' box below.