Skip to content
Healthcare Payer Member Mailings
This is a 3-page survey covering Group Members, Individual Members and Medicaid Members.
For Group Members
Please indicate the percentage of Group Members that receive the following documents as either physical mail or digital format.
NOTE
: Total percentage may exceed 100%, as insureds may receive documents in both formats.
OK
1.
Group Members - ID Cards (without collateral)
% as physical mail
% as digital documents
Don't know
2.
Group Members - Benefit Guide / Welcome Kit
% as physical mail
% as digital documents
Don't know
3.
Group Members - ID Cards with Benefit Guide / Welcome Kit
% as physical mail
% as digital documents
Don't know
4.
Group Members - Replacement ID Cards
% as physical mail
% as digital documents
Don't know
5.
Group Members - Summary of Benefits and Coverage
% as physical mail
% as digital documents
Don't know
6.
Group Members - Provider Directories
% as physical mail
% as digital documents
Don't know
7.
Group Members - Annual Notice of Plan Changes
% as physical mail
% as digital documents
Don't know
8.
Group Members - Explanation of Benefits (EOBs)
% as physical mail
% as digital documents
Don't know
Current Progress,
0 of 25 answered
