Canby Public Library Community Survey 2018 Question Title * 1. Please let us know your zip code. OK Question Title * 2. Your age group? 10-15 16-19 20-29 30-39 40-49 50-59 60-69 70-79 80+ OK Question Title * 3. Your educational level? Middle school Some high school High school graduate Vocational/technical school Some college College graduate Graduate degree OK Question Title * 4. Do you have a current Canby Public Library card? Yes No Not sure OK Question Title * 5. How often do you use the Canby Public Library? This is my first visit At least once a week Couple times a month About once every six months Once a year Never OK Question Title * 6. During your most recent visit to the library how was your service? (please check any that apply) Staff provided exceptional service Staff were helpful and pleasant I did not ask for help Staff were too busy to help me Staff did not have the skills or knowledge to help me Staff were not at the service desk Staff did not speak my language Staff were rude or unpleasant Other (please specify) OK Question Title * 7. How often do you leave the library satisfied? Always Usually Sometimes Rarely OK Question Title * 8. If your visit to the library was unsuccessful, why? (please check any that apply) Item was checked out Library had no material on the subject I could not find the material Staff could not find the material Computers were not working Wi-Fi was not working All computers were in use I don't know how to use the computers Staff had to request material from another library My visit to the library was successful Other (please specify) OK Question Title * 9. What usually brings you to the library? (please check all that apply) Obtain books, DVDs, music Study Work Attend a meeting Attend a program Socialize Relax Use a study room Children like to play with the interactive toys Use computers Use Wi-fi Other (please specify) OK Question Title * 10. How would you describe the Library's atmosphere? Not Very Reasonable Very Quiet Quiet Not Very Quiet Reasonable Quiet Very Safe Safe Not Very Safe Reasonable Safe Very Comfortable Comfortable Not Very Comfortable Reasonable Comfortable Very Neat Neat Not Very Neat Reasonable Neat Very Clean Clean Not Very Clean Reasonable Clean Very Friendly Friendly Not Very Friendly Reasonable Friendly Very Fun/Exciting Fun/Exciting Not Very Fun/Exciting Reasonable Fun/Exciting Very OK Question Title * 11. Check all materials you’ve used in the past year. Best-sellers Fiction books Non-fiction books Movies (DVDs/Blu-rays) Music CDs Audio books on CD Downloadable books Children's collection Teen collection Spanish collection Magazines Newspapers Library equipment (bike locks) Cultural passes Other (please specify) OK Question Title * 12. Check all the technology services you've used this past year. Wi-Fi access for personal computer or mobile devices Internet on library computers (including YouTube, gaming programs, social media) Microsoft Office on library computers Downloadable e-books and audiobooks Print or copy items Scanning/Faxing Online Databases Other (please specify) OK Question Title * 13. Check all the services library staff helped you with this past year. Placing holds Recommendations for books and movies Computer help (email, MS Office) E-reader help Research for personal use Research for school projects Inter-library loans Newspaper articles Obtaining forms (income tax, social security, etc.) Job/Resume help Printing Social media Reserving cultural passes Reserving meeting/study rooms General information (maps, directions, local event information) Other (please specify) OK Question Title * 14. Check all the programs you attended this past year. Storytimes Children’s programs Family programs Teen programs Adult programs Library outreach events I did not attend any programs this past year Other (please specify) OK Question Title * 15. What technology improvements would you like to see at the library? More computers for Internet access More computers to access library collection Tablets/Laptops to use Designated gaming computers Downloadable music Downloadable movies Access to more e-books Computer classes (MS Office) Classes on using social media Mobile printing Genealogy databases Business databases Other (please specify) OK Question Title * 16. What adult programs are important to you? (please check all that apply) Informational/educational talks Classes Book groups Author visits & discussions Entertainment Music Bilingual Arts & crafts Gaming Networking Not interested in attending adult programs Other (please specify) OK Question Title * 17. What children's programs are important to you? (please check all that apply) Summer reading programs Informational or educational Entertainment Storytime Book groups Drop-in activities Bilingual Discovery room Maker space activities Not interested in attending children's programs Other (please specify) OK Question Title * 18. What teen programs are important to you? (please check all that apply) Entertainment Gaming Socials Crafts Informational or educational Summer reading program Book groups Bilingual Not interested in attending teen programs Other (please specify) OK Question Title * 19. How do you find out about our library’s services & events? (please check all that apply) Library website Canby Herald Lobby TV display Library newsletter (print) Email newsletter Social Media (Facebook, Twitter, Instagram) CTV5 Word-of-mouth Other (please specify) OK Question Title * 20. Are there any comments you would like to add? OK DONE