How often do you visit our website?

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* 1. How often do you visit our website?

What activity do you perform on our website? (Please tick more than one option, if needed).

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* 2. What activity do you perform on our website? (Please tick more than one option, if needed).

When browsing our website, how easy is it for you to navigate through the pages in order to get the information you want?

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* 3. When browsing our website, how easy is it for you to navigate through the pages in order to get the information you want?

On a scale of 1 - 10, with "1" being "Never" and "10" being "All the time", how often do you find the information you want on our website?

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* 4. On a scale of 1 - 10, with "1" being "Never" and "10" being "All the time", how often do you find the information you want on our website?

On a scale of 1 to 10; how would you rate the quality and usefulness of information accessed from our website to your banking needs ?

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* 5. On a scale of 1 to 10; how would you rate the quality and usefulness of information accessed from our website to your banking needs ?

On a scale of 1 to 10; how would you rate the website design, in terms of layout, colour combination etc.?

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* 6. On a scale of 1 to 10; how would you rate the website design, in terms of layout, colour combination etc.?

How likely is it that you would recommend Keystone Bank website to a friend or colleague?

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* 7. How likely is it that you would recommend Keystone Bank website to a friend or colleague?

Not at all likely
Extremely likely
In your own words, what other features/ service(s) or improvements would you like to have on our website?

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* 8. In your own words, what other features/ service(s) or improvements would you like to have on our website?

Overall, how satisfied are you when you use Keystone Bank's website?

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* 9. Overall, how satisfied are you when you use Keystone Bank's website?

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