* 1. How often do you visit our website?

* 2. What activity do you perform on our website? (Please tick more than one option, if needed).

* 3. When browsing our website, how easy is it for you to navigate through the pages in order to get the information you want?

* 4. On a scale of 1 - 10, with "1" being "Never" and "10" being "All the time", how often do you find the information you want on our website?

* 5. On a scale of 1 to 10; how would you rate the quality and usefulness of information accessed from our website to your banking needs ?

* 6. On a scale of 1 to 10; how would you rate the website design, in terms of layout, colour combination etc.?

* 7. How likely is it that you would recommend Keystone Bank website to a friend or colleague?

Not at all likely
Extremely likely

* 8. In your own words, what other features/ service(s) or improvements would you like to have on our website?

* 9. Overall, how satisfied are you when you use Keystone Bank's website?