DRE Website Feedback - External Survey

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* 1. How would you describe yourself?

Licensed Real Estate Agent

DRE Examinee (Going through licensing process)

Someone interested in getting a real estate license

Real Estate Industry Group (eg. Association of Realtors)

Consumer -- Interested in purchasing a property

Consumer -- Interested in selling a property

Consumer -- Interested in being a renter

Consumer -- Interested in renting my property

Other (please specify)

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* 2. The DRE website meets your needs.

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

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* 3. It is easy to find what you are looking for on the website.

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

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* 4. It is easy to understand the information on the website.

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

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* 5. How important is it for you to be able to use this website on a mobile device?

Critically important

Important

Neutral

Not very important

Not important at all

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* 6. Please rate your experience using the DRE website on a mobile device.

Please write N/A if not applicable to you

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* 7. What features are most important for you to have on your mobile device?

Verify a real estate license

Make updates to license

Get current DRE processing times

Download forms

Read DRE publications

Get course provider resources (Pre-License & Continuing Education)

Research current real estate laws

View disciplinary Actions

Other (please specify)

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* 8. Do you have any suggestions to improve the website experience on a mobile device?

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* 9. What services or information on DRE website are most crucial to you?

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* 10. Please indicate which resources on our website you use and how often.

	Very often	Often	Sometimes	Rarely	Never	Wasn't aware it existed
eLicensing (To renew or make changes to my license, to sign up for exams, etc.)	eLicensing (To renew or make changes to my license, to sign up for exams, etc.) Very often	eLicensing (To renew or make changes to my license, to sign up for exams, etc.) Often	eLicensing (To renew or make changes to my license, to sign up for exams, etc.) Sometimes	eLicensing (To renew or make changes to my license, to sign up for exams, etc.) Rarely	eLicensing (To renew or make changes to my license, to sign up for exams, etc.) Never	eLicensing (To renew or make changes to my license, to sign up for exams, etc.) Wasn't aware it existed
Information on how to get a real estate license	Information on how to get a real estate license Very often	Information on how to get a real estate license Often	Information on how to get a real estate license Sometimes	Information on how to get a real estate license Rarely	Information on how to get a real estate license Never	Information on how to get a real estate license Wasn't aware it existed
Download form(s)	Download form(s) Very often	Download form(s) Often	Download form(s) Sometimes	Download form(s) Rarely	Download form(s) Never	Download form(s) Wasn't aware it existed
To get information on real estate law	To get information on real estate law Very often	To get information on real estate law Often	To get information on real estate law Sometimes	To get information on real estate law Rarely	To get information on real estate law Never	To get information on real estate law Wasn't aware it existed
To see disciplinary actions	To see disciplinary actions Very often	To see disciplinary actions Often	To see disciplinary actions Sometimes	To see disciplinary actions Rarely	To see disciplinary actions Never	To see disciplinary actions Wasn't aware it existed
Examinee List / Licensee List Data Files	Examinee List / Licensee List Data Files Very often	Examinee List / Licensee List Data Files Often	Examinee List / Licensee List Data Files Sometimes	Examinee List / Licensee List Data Files Rarely	Examinee List / Licensee List Data Files Never	Examinee List / Licensee List Data Files Wasn't aware it existed

Other (please specify)

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* 11. It was easy to register for an eLicensing account.

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

Doesn't Apply

DRE Website Feedback - External

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* 1. How would you describe yourself?

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* 2. The DRE website meets your needs.

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* 3. It is easy to find what you are looking for on the website.

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* 4. It is easy to understand the information on the website.

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* 5. How important is it for you to be able to use this website on a mobile device?

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* 6. Please rate your experience using the DRE website on a mobile device.

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* 7. What features are most important for you to have on your mobile device?

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* 8. Do you have any suggestions to improve the website experience on a mobile device?

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* 9. What services or information on DRE website are most crucial to you?

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* 10. Please indicate which resources on our website you use and how often.

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* 11. It was easy to register for an eLicensing account.

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* 12. What do you like the most about the website?

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* 13. What do you dislike the most about the website?

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* 14. What's the most important new feature we should add to the website?

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* 15. Do you have any additional comments on the DRE website or suggestions for how we can improve it?