Exit this survey Nashville International Airport Parking Survey 1. BNA Parking Survey Thank you for providing your airport with feedback on its parking and related services. Question Title * 1. When you fly from BNA, which of the following parking options do you prefer (select one)? Terminal Garage Terminal Lot A Economy Lot B Economy Lot C Valet BNA Express Off-Site, Non-Airport Parking N/A - I do not drive my car to the airport. Other (Please describe.) Question Title * 2. Please rate the following factors that determine your parking preferences. Not Important Somewhat Important Very Important Traffic Flow to Parking Lot Traffic Flow to Parking Lot Not Important Traffic Flow to Parking Lot Traffic Flow to Parking Lot Somewhat Important Traffic Flow to Parking Lot Traffic Flow to Parking Lot Very Important Safety/Security Safety/Security Not Important Safety/Security Safety/Security Somewhat Important Safety/Security Safety/Security Very Important Signage Signage Not Important Signage Signage Somewhat Important Signage Signage Very Important Convenience to Terminal Convenience to Terminal Not Important Convenience to Terminal Convenience to Terminal Somewhat Important Convenience to Terminal Convenience to Terminal Very Important Shuttle Service Shuttle Service Not Important Shuttle Service Shuttle Service Somewhat Important Shuttle Service Shuttle Service Very Important Cost Cost Not Important Cost Cost Somewhat Important Cost Cost Very Important Other (please specify) Question Title * 3. If your preferred lot is full, at which location do you prefer to park? BNA Express Off-Site, Non-Airport parking N/A - Not applicable Terminal Lot A Economy B Economy C Terminal Garage Valet Question Title * 4. Please rate your overall satisfaction parking at BNA? Unacceptable Average Excellent Overall Customer Experience Overall Customer Experience Unacceptable Overall Customer Experience Overall Customer Experience Average Overall Customer Experience Overall Customer Experience Excellent Traffic Flow to Parking Lot Traffic Flow to Parking Lot Unacceptable Traffic Flow to Parking Lot Traffic Flow to Parking Lot Average Traffic Flow to Parking Lot Traffic Flow to Parking Lot Excellent Safety/Security Safety/Security Unacceptable Safety/Security Safety/Security Average Safety/Security Safety/Security Excellent Signage Signage Unacceptable Signage Signage Average Signage Signage Excellent Customer Service Customer Service Unacceptable Customer Service Customer Service Average Customer Service Customer Service Excellent Convenience to Terminal Convenience to Terminal Unacceptable Convenience to Terminal Convenience to Terminal Average Convenience to Terminal Convenience to Terminal Excellent Convenience for Pick-up Convenience for Pick-up Unacceptable Convenience for Pick-up Convenience for Pick-up Average Convenience for Pick-up Convenience for Pick-up Excellent Cost Cost Unacceptable Cost Cost Average Cost Cost Excellent Comments Question Title * 5. Please rate your overall satisfaction with the BNA parking shuttles. Unacceptable Average Excellent Shuttle Stop Shelters Shuttle Stop Shelters Unacceptable Shuttle Stop Shelters Shuttle Stop Shelters Average Shuttle Stop Shelters Shuttle Stop Shelters Excellent Waiting Time at Shelters Waiting Time at Shelters Unacceptable Waiting Time at Shelters Waiting Time at Shelters Average Waiting Time at Shelters Waiting Time at Shelters Excellent Luggage Space on Shuttle Luggage Space on Shuttle Unacceptable Luggage Space on Shuttle Luggage Space on Shuttle Average Luggage Space on Shuttle Luggage Space on Shuttle Excellent Seating/Comfort of Shuttle Seating/Comfort of Shuttle Unacceptable Seating/Comfort of Shuttle Seating/Comfort of Shuttle Average Seating/Comfort of Shuttle Seating/Comfort of Shuttle Excellent Drivers Drivers Unacceptable Drivers Drivers Average Drivers Drivers Excellent Comments Question Title * 6. Which of the following amenities would you be willing to pay extra fees for, if they were offered in the BNA parking lots? (Check all that apply) Managed drop-off service (attendant takes your car; you immediately board a shuttle) Car Wash Baggage Assistance Auto Maintenance Services (e.g.,oil change) Newspaper Bottled Water Coffee Other (please specify) Question Title * 7. How likely are you to park at BNA the next time you fly out of BNA? Very Unlikely Unlikely Likely Very Likely Question Title * 8. Based on your experience parking at BNA, how likely would you be to recommend parking at BNA to others? Very Unlikely Unlikely Likely Very Likely Question Title * 9. Please list any suggestions you have to improve your parking experience at BNA. Next