1. BNA Parking Survey

Thank you for providing your airport with feedback on its parking and related services.

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* 1. When you fly from BNA, which of the following parking options do you prefer (select one)?

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* 2. Please rate the following factors that determine your parking preferences.

  Not Important Somewhat Important Very Important
Traffic Flow to Parking Lot
Safety/Security
Signage
Convenience to Terminal
Shuttle Service
Cost

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* 3. If your preferred lot is full, at which location do you prefer to park?

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* 4. Please rate your overall satisfaction parking at BNA?

  Unacceptable Average Excellent
Overall Customer Experience
Traffic Flow to Parking Lot
Safety/Security
Signage
Customer Service
Convenience to Terminal
Convenience for Pick-up
Cost

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* 5. Please rate your overall satisfaction with the BNA parking shuttles.

  Unacceptable Average Excellent
Shuttle Stop Shelters
Waiting Time at Shelters
Luggage Space on Shuttle
Seating/Comfort of Shuttle
Drivers

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* 6. Which of the following amenities would you be willing to pay extra fees for, if they were offered in the BNA parking lots? (Check all that apply)

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* 7. How likely are you to park at BNA the next time you fly out of BNA?

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* 8. Based on your experience parking at BNA, how likely would you be to recommend parking at BNA to others?

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* 9. Please list any suggestions you have to improve your parking experience at BNA.

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