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NPS 2012 - Q2
MS Govern's Net Promoter Score (NPS) program measures customer satisfaction. This measurement is a reflection of how well we are doing at meeting your expectations, and delivering a positive customer experience.
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How likely are you to recommend MS Govern as a software provider to a friend or colleague?
(Required.)
Very Likely (9-10)
Somewhat Likely (7-8)
Not Likely (1-6)
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Your feedback is mostly driven by...
(Required.)
Customer Support
Implementation
Training
The Software Itself
Pricing
The Company
Other
What is the most important thing we could do that would improve our relationship with you?
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Please select the product line you are providing an NPS rating for. If you use multiple products, please complete multiple NPS surveys. (By doing so, you will increase your chances of winning a $50 Amazon gift card!)
(Required.)
Govern (CMS)
GEMS (FMS and/or HRMS)
Innoprise
CAFR Unlimited
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Your Information: Please note, we want to be able to follow up on your feedback, so it’s important that you provide the information below. If you would rather not, simply enter “N/A.”
(Required.)
Organization
Name
Title
Phone
Email
I want to be eligible for the Amazon gift card drawing.
Yes
No
