Vendor Survey Question Title * 1. Have you ever responded to an Invitation to Bid (ITB), Request for Proposal (RFP), or Request for Quotation/Quote (RFQ) from Dougherty County School System? Yes No OK Question Title * 2. How did you hear about the opportunity to do business with the Dougherty County School System (DCSS)? DCSS Website (www.docoschools.org) GPR (Georgia Procurement Registry) Newspaper Postcard Other (please specify) OK Question Title * 3. Please rate our vendor application process. Excellent Good Average Below Average Poor Excellent Good Average Below Average Poor Improvement Suggestions: OK Question Title * 4. Have you ever been awarded a contract with DCSS? Yes No OK Question Title * 5. What are the barriers or issues that you feel are preventing your business from doing business with DCSS? OK Question Title * 6. If you’ve had issues, have you contacted us for assistance? Yes No I haven't experienced any issues. Other (please specify) OK Question Title * 7. Did the response our team provided help you resolve whatever issues you incurred or would you have liked more input? Yes, it helped. No, it left me feeling a bit lost. Other (please specify) OK Question Title * 8. How often do you visit the DCSS website to browse solicitations? Daily Weekly Monthly Sporadically OK Question Title * 9. How would you rate our website www.docoschools.org in providing useful information to you? Excellent Good Average Below Average Poor Excellent Good Average Below Average Poor Improvement Suggestions: OK Question Title * 10. How would you rate the overall customer service of the Procurement staff? Exceptional Good Average Needs Improvement Unacceptable Exceptional Good Average Needs Improvement Unacceptable OK Question Title * 11. If DCSS offered a training for vendors, would you participate? Yes No Maybe OK Question Title * 12. Would you like us to give you a call to discuss any issues you've experienced? Yes, I will add my contact information below. Not at this time. (If you choose this option, please know that you can contact our team anytime you have a problem with any of our processes.) Contact: OK Question Title * 13. To help us improve the service we provide, we would be grateful if you could provide us with any other feedback or suggestions you have below. OK SUBMIT
