Vendor Survey
1.
Have you ever responded to an Invitation to Bid (ITB), Request for Proposal (RFP), or Request for Quotation/Quote (RFQ) from Dougherty County School System?
Yes
No
2.
How did you hear about the opportunity to do business with the Dougherty County School System (DCSS)?
DCSS Website (www.docoschools.org)
GPR (Georgia Procurement Registry)
Newspaper
Postcard
Other (please specify)
3.
Please rate our vendor application process.
Excellent
Good
Average
Below Average
Poor
Excellent
Good
Average
Below Average
Poor
Improvement Suggestions:
4.
Have you ever been awarded a contract with DCSS?
Yes
No
5.
What are the barriers or issues that you feel are preventing your business from doing business with DCSS?
6.
If you’ve had issues, have you contacted us for assistance?
Yes
No
I haven't experienced any issues.
Other (please specify)
7.
Did the response our team provided help you resolve whatever issues you incurred or would you have liked more input?
Yes, it helped.
No, it left me feeling a bit lost.
Other (please specify)
8.
How often do you visit the DCSS website to browse solicitations?
Daily
Weekly
Monthly
Sporadically
9.
How would you rate our website www.docoschools.org in providing useful information to you?
Excellent
Good
Average
Below Average
Poor
Excellent
Good
Average
Below Average
Poor
Improvement Suggestions:
10.
How would you rate the overall customer service of the Procurement staff?
Exceptional
Good
Average
Needs Improvement
Unacceptable
Exceptional
Good
Average
Needs Improvement
Unacceptable
11.
If DCSS offered a training for vendors, would you participate?
Yes
No
Maybe
12.
Would you like us to give you a call to discuss any issues you've experienced?
Yes, I will add my contact information below.
Not at this time. (If you choose this option, please know that you can contact our team anytime you have a problem with any of our processes.)
Contact:
13.
To help us improve the service we provide, we would be grateful if you could provide us with any other feedback or suggestions you have below.
Current Progress,
0 of 13 answered
