5-UI-120 Disconnection Plan 04/15/2020 and Later
Required Disconnection Plan
Complete only if the utility plans to disconnect service after April 15, 2021.
Low-income customers are defined as customers who have received Energy Assistance in the last 12 months and/or customers whose gross quarterly income is at or below 200% of the federal poverty guidelines.
- Please enter “NA” if the utility does not have or does not collect information the survey asks for.
- When entering numerical data, please do not use punctuation or symbols. For example, “$1,000.00” should be entered as “1000”.
- When reporting residential customers, this number should include both single family and multifamily residential customers.
- When reporting nonresidential customers, this number should include commercial, industrial, public authority, farm, irrigation, etc., customers.