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* 1. What type of event did you attend?

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* 2. What was the date of the event you attended?

Date of Event

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* 3. In the past year, how many times have you visited the stadium?

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* 4. Overall, how would you rate your experience today in regard to customer service?

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* 5. How likely are you to attend a similar event again in the future?

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* 6. Please rate your experience as it relates to the following areas.

  Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A
I received a friendly greeting upon arrival at Aloha Stadium 
The Box Office staff were friendly, efficient and helpful
The bag check process was smooth and efficient.
I feel safe and welcome at Aloha Stadium.
Ushers were responsive to my needs/concerns.
Restrooms were clean, in working order and well-stocked with supplies.
The environment inside the stadium was "family friendly"

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* 7. How important are the following in regard to your enjoyment?

  Very Important Somewhat Important Not Important
Team Performance / Game Outcome
Opponent
Weather
Pre-Game Activities (Tailgate, Keiki Fun Zone, pre-game music, etc.)
Customer Service / Friendliness and helpfulness of staff
Cleanliness of facility
Concessions
Social Interaction

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* 8. Where did you park to attend this event?

T