Client Satisfaction Survey 2024
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1.
Which LEO programs or services have you used in the past year? Check all that apply.
(Required.)
HEAP (Fuel Assistance)
Basic needs (Food, Rent, Utilities)
Housing & Homelessness Supports
Head Start/Early Head Start
Tax Assistance/Financial Empowerment
Other (please specify)
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2.
Please indicate your level of agreement with each statement.
(Required.)
Agree strongly
Agree
Neutral
Disagree
Disagree strongly
LEO staff members understand my culture, needs, and treat me with respect.
Agree strongly
Agree
Neutral
Disagree
Disagree strongly
My household's circumstances are better because of LEO services.
Agree strongly
Agree
Neutral
Disagree
Disagree strongly
I would recommend LEO programs and services to friends/family.
Agree strongly
Agree
Neutral
Disagree
Disagree strongly
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3.
Please rate your experience working with LEO staff:
(Required.)
😍 Very satisfied
🙂 Satisfied
😐 Neutral
☹️ Unsatisfied
😢 Very Unsatisfied
🚫
Did not contact LEO this way.
In person:
😍 Very satisfied
🙂 Satisfied
😐 Neutral
☹️ Unsatisfied
😢 Very Unsatisfied
🚫
Did not contact LEO this way.
On the phone:
😍 Very satisfied
🙂 Satisfied
😐 Neutral
☹️ Unsatisfied
😢 Very Unsatisfied
🚫
Did not contact LEO this way.
4.
Overall, how has your experience with LEO been?