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Customer Usage Frequency Survey
Do you have a sand blasting / SHot Blasting machine in your premises
https://coreblastsolutions.com/
Glass bead abrasive
1.
How long have you been using our service?
Less than a year
1-2 years
3-5 years
More than 5 years
2.
How often do you currently use our service?
Daily
Weekly
Monthly
Less than once a month
3.
How has your usage frequency changed over the past year?
Increased
Remained the same
Decreased
4.
What are the main reasons for using our service less frequently? Select all that apply.
Cost
Quality of service
Lack of new features
Competitor services
Personal reasons
Other
5.
How satisfied are you with our service overall?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
6.
How likely are you to recommend our service to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
7.
What improvements would encourage you to use our service more frequently?