Neulander Sports and Fitness Center Member Satisfaction Survey

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* 1. Overall, how satisfied are you with the JCC Fitness Center?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

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* 2. How likely are you to recommend our fitness center to someone you know?

Extremely likely

Very likely

Moderately likely

Slightly likely

Not at all likely

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* 3. Which of the following words would you use to describe our fitness desk service? Select all that apply.

Reliable

High quality

Useful

Unique

Professional

Impractical

Ineffective

Poor quality

Unreliable

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* 4. How well does our fitness center meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 5. How responsive have we been to your questions or concerns about the facility and new equipment?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Other (please specify)

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* 6. Is there anything you would add or change about the fitness center?

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* 7. Is there anything you would add or change regarding our group exercise program or classes?

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* 8. How long have you been a member of the JCC?

This is my first month

Less than six months

Six months to a year

1 - 2 years

3 or more years

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* 1. Overall, how satisfied are you with the JCC Fitness Center?

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* 2. How likely are you to recommend our fitness center to someone you know?

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* 3. Which of the following words would you use to describe our fitness desk service? Select all that apply.

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* 4. How well does our fitness center meet your needs?

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* 5. How responsive have we been to your questions or concerns about the facility and new equipment?

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* 6. Is there anything you would add or change about the fitness center?

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* 7. Is there anything you would add or change regarding our group exercise program or classes?

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* 8. How long have you been a member of the JCC?

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* 9. Do you have any other comments, questions, or concerns?