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Customer Research Survey

This survey is conducted as part of a Queens University eMBA, New Venture Proposal, in order to gain primary research on customer needs and demands in the funeral industry sector for validation of a new industry segment need. This survey will only take 2 minutes of your time. Your participation is voluntary and is able to be withdrawn.
1.Have you ever had to plan an end-of-life service?(Required.)
2.If you have planned an end-of-life service before, how did you go about planning the needs? Select all that apply.(Required.)
3.If you have not planned an end-of-life service before, how would you go about planning the needs?(Required.)
4.What do you perceive as the hardest part of planning an end-of-life service?(Required.)
5.What one feature would make an end-of-life planning service more convenient for you?(Required.)
6.Would you feel comfortable making all end-of-life arrangements and bookings from home, either via a phone call or online?(Required.)
7.Which methods would you prefer to use for making end-of-life arrangements? Select all that apply.(Required.)
Thank you for the time you took to provide your input