* 1. Was the ODLC staff person(s) who assisted you courteous?

* 2. Did we serve you promptly?

* 3. Did we give you useful information or refer you to other helpful agencies?

* 4. If you had an assigned advocate or attorney, were you satisfied with the way your problem was handled?

* 5. Was your problem solved, did your situation improve, or were you satisfied with the outcome?

* 6. Will you contact us again if you need assistance or information?