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* 1. Was the ODLC staff person(s) who assisted you courteous?

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* 2. Did we serve you promptly?

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* 3. Did we give you useful information or refer you to other helpful agencies?

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* 4. If you had an assigned advocate or attorney, were you satisfied with the way your problem was handled?

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* 5. Was your problem solved, did your situation improve, or were you satisfied with the outcome?

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* 6. Will you contact us again if you need assistance or information?

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