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aasp Knowledge Base
User Experience Survey


Thank you for taking the time to share your insights with us. This survey was created by the aasp Knowledge Base User Experience Committee to help us better understand the needs, challenges, and preferences of our members. Your input will directly inform how we enhance the aasp Knowledge Base, develop educational resources, and improve your overall member experience. The survey should take no more than 10–15 minutes to complete, and your responses will help shape future offerings that support your success in advancement services.
1.What industry do you currently work in,
based on aasp’s existing categorizations?
(choose as many as apply)
2.How many years of experience do you have working in advancement?
3.What type of organization do you work for?
4.What is your current work arrangement?
5.What other professional organizations are you a member of (besides aasp)?
6.What skills or tools do you use regularly in your role?
7.Which CRM platform/donor management software
does your organization currently use?
8.What specific training topics, emerging trends, or skills would you find most valuable for your professional growth over the next year?
9.What are the biggest challenges you’re currently facing in your position?
10.Has your organization completed a CRM conversion in the last 5 years or are you in the process of a conversion?
11.What aasp benefits or resources have you used?
12.What would you most like to see included in the aasp Knowledge Base?
13.Have you ever used aasp Best Practice documents or educational materials?
14.How would you rate the ease of navigating the website to find information? (Scale 1–5)
1 - Very Challenging
2 - Challenging
3 - Moderate
4 - Easy
5 - Very Easy
15.Do you have any suggestions for how aasp could improve the member experience?
16.Have you completed your aasp member profile? If not, please click the link.
17.Do you have more to add that you think would be helpful? Please leave your email and we’ll follow up.
Current Progress,
0 of 17 answered