Thank you for helping us improve by taking our survey

Which office of ours did you visit?

Question Title

* 1. Which office of ours did you visit?

Please tell us how well you think we are doing in the following areas:

Ease of getting care

Question Title

* 2. Please tell us how well you think we are doing in the following areas:

Ease of getting care

  Great Good OK Fair Poor
Ability to get an appointment
Hours our offices are open
Convenience of our locations
Prompt return of phone calls
Waiting

Question Title

* 3. Waiting

  Great Good OK Fair Poor
Time in waiting room
Time in exam room
Staff (The next 4 questions are about your interactions with our staff)

Front Desk Staff

Question Title

* 4. Staff (The next 4 questions are about your interactions with our staff)

Front Desk Staff

  Great Good OK Fair Poor
Greets you when you enter
Friendly and helpful to you
Answers your questions
Medical Assistants

Question Title

* 5. Medical Assistants

  Great Good OK Fair Poor
Friendly and helpful to you
Answers your questions
Provider (Physician, Physician Assistant, Nurse Practitioner)

Question Title

* 6. Provider (Physician, Physician Assistant, Nurse Practitioner)

  Great Good OK Fair Poor
Listens to you
Takes enough time with you & your child
Explains what you want to know
Gives you good advice and treatment
All Other Staff Members

Question Title

* 7. All Other Staff Members

  Great Good OK Fair Poor
Friendly and helpful to you
Answers your questions
Our Office

Question Title

* 8. Our Office

  Great Good OK Fair Poor
Neat and clean building/office
Ease of finding where to go
Comfort and Safety while waiting
Privacy
Confidentiality

Question Title

* 9. Confidentiality

  Great Good OK Fair Poor
Keeping my personal information private
The likelihood of referring your friends and relatives to us

Question Title

* 10. The likelihood of referring your friends and relatives to us

Do you consider Tri-County Pediatrics your regular source of care?

Question Title

* 11. Do you consider Tri-County Pediatrics your regular source of care?

Have you visited an Urgent Care center in the past 12 months?

Question Title

* 12. Have you visited an Urgent Care center in the past 12 months?

What do you like best about Tri-County Pediatrics?

Question Title

* 13. What do you like best about Tri-County Pediatrics?

What do you like least about Tri-County Pediatrics?

Question Title

* 14. What do you like least about Tri-County Pediatrics?

Suggestions for improvement?

Question Title

* 15. Suggestions for improvement?

 
100% of survey complete.

T