Welcome to the Port Hope Public Library’s Community Library Survey

Port Hope Public Library Board and staff are currently preparing for the next strategic plan which will help direct the delivery and development of services and programs for the next 5-7 years. In order to collect as much useful input as possible we invite you to complete the following community library survey.
Your feedback is very important to us. It will help identify areas where we can improve services through a better understanding of our community’s needs.
Deadline for survey responses is December 11, 2017.
Did you know that library cards are free to all residents of the Municipality of Port Hope. A card entitles you to take out books, magazines, cds and dvds, search the catalogue and place holds through the library website, use electronic resources and wi-fi all for free.

* 1. Library Services
Public Libraries offer a wide range of services and programs. 
Fact: In 2016 there were over 87,000 visits to Port Hope Public Library
Why do you use the Port Hope Public Library?

* 2. What could the library do to encourage your use of our local public library?

* 3. Marketing, Communications and Technology
How do you find out about library programs and services? Check all that apply.

* 4. Port Hope Public Library has a brand new website. www.porthopepubliclibrary.ca
How well does the library website meet your expectations?

* 5. Would you attend free technology training at the Library? This could include orientation on basic computer operation, tablets or ebook readers.

* 6. Fact: So far this year close to 11,000 ebooks have been downloaded through the Port Hope Public Library website. That’s a 19% increase from 2016.

Port Hope Public Library's current selection includes Ancestry.ca for in-library use by genealogists, Consumer Health, Mango Languages, G1 Driving practice tests, Novelist (help finding your next favourite author or book), Kids INFOBits, Canadian Reference Centre and the Ontario Libraries Download Centre for audio and eBooks.

What digital reference resources should be available at the library?

* 7. Service Development
Fact: Over 5,000 people attended close to 150 different library programs last year.
What other programs and services would you like to see offered at Port Hope Public Library?

* 8. Do you use the Garden Hill Branch?

* 9. Which of the following are of greatest importance to you at the Garden Hill Branch? Please rank from 1 most important to 4 least important.

* 10. Tell us about yourself
The information you provide will help Port Hope Public Library develop its services and facilities to best meet the needs of the community. (Personal information is collected on this form under the authority of the Municipal Freedom of Information and Protection of Privacy Act for the purpose of service development at Port Hope Public Library.) 

Are you a resident of  the Municipality of Port Hope? Please answer below
Please indicate your age range from the choices below
Please indicate below how often do you visit Port Hope Public Library?