Patient Satisfaction Survey 2023 Question Title * 1. How likely are you to recommend the Therapy SPOT? Very likely Likely Neither likely nor unlikely Unlikely Very unlikely Question Title * 2. Which of the following best describes you? Child is a current patient at the Therapy SPOT Child is a former patient of the Therapy SPOT Inquired about the Therapy SPOT's services for my child in the past Interested in receiving therapy services for my child Question Title * 3. Is your child currently receiving any of the following services in a clinic setting (check all that apply)? Speech Therapy Physical Therapy Occupational Therapy Question Title * 4. If your child currently receives therapy in a clinic setting, what factors lead you to choose the current therapy clinic over another clinic? Question Title * 5. Compared to other therapy clinics, is our service quality better, worse, or about the same? A great deal better Quite a bit better Somewhat better About the same Somewhat worse Quite a bit worse A great deal worse Don't know Question Title * 6. When you’re considering therapy clinics in this area, what are the top two things you generally consider? (Check two boxes.) Price Experience Personal Recommendation Appointment availability or scheduling Location Other (specify) Question Title * 7. Overall, how would you rate the quality of your customer service experience? Very positive Somewhat positive Neutral Somewhat negative Very negative Question Title * 8. Overall, are you satisfied with the therapists at our company, neither satisfied nor dissatisfied with them, or dissatisfied with them? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied Question Title * 9. How satisfied are you with your child's progress during therapy? Extremely Satisifed Moderate Satisfied Somewhat Satisfied Neither Satisfied nor Dissatisfied Somewhat Dissatisfied Moderately Dissatisfied Extremely Dissatisfied Not Applicable Question Title * 10. How did you hear about the Therapy SPOT? Professional Referral (doctor, psychologist, etc) Personal Referral (friend, family member, etc) Internet search Insurance company Other (please specify) Done