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2026 Detroit Air Xpress (DAX) Ridership Survey
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1.
Based on your experience riding Detroit Air Xpress (DAX), how satisfied are you with the service?
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
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2.
On average, how often do you use the DAX service?
(Required.)
Once a year
More than once a year
Often (More than 5x a year)
Never
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3.
Which of the following methods did you use to get to DAX for your most recent trip?
(Required.)
Walk
Bike/E-Bike/ E-Scooter
Car
Dropoff
Bus (TheRide, DDOT, SMART)
Wheelchair/ Personal Assistance Device
Detroit People Mover
Other (please specify)
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4.
How long did you wait for the DAX bus?
(Required.)
Under 10 minutes
10-15 minutes
16-20 minutes
More than 20 minutes
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5.
How did you find out about DAX?
(Required.)
RTA Website
Referral
Billboard
Social Media (Facebook, LinkedIn, Instagram, TikTok)
Other (please specify)
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6.
What would improve your experience riding DAX?
(Required.)
Better lighting at the stops
A bus shelter
Real time arrival signs at stops
More people around the stop
Other (please specify)
7.
Do you have any recommendations/feedback about DAX?
8.
What zip code do you live in?
9.
How would you best describe yourself? (Race/Ethnicity)
Native American or Alaskan Native
Black or African American
White
Native Hawaiian or Pacific Islander
Asian
Prefer not to answer
10.
Do you identify as Latino/a/x?
Yes
No
Prefer not to answer
11.
Do you identify as a person with a disability?
Yes
No
Prefer not to answer
12.
What is your gender?
Male
Female
Non - Binary
Prefer not to answer
13.
What is your age?
Under 18
18-24
25-34
35-44
45-54
55-64
65 or older
14.
Household Income?
Less than $15,000
Between $15,000 and $29,999
Between $30,000 and $49,999
Between $50,000 and $74,999
Between $75,000 and $99,999
Between $100,000 and $150,000
Over $150,000
15.
Preferred Language?
English
Spanish
Arabic
Chinese
Other (please specify)
16.
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