Don Mills Family Health Team - Patient Experience Survey Question Title * 1. What providers or services have you accessed at Don Mills Family Health Team? Family Physicians/Nurse Practitioners Registered Nurses Registered Dietitian Registered Social Worker Registered Psycotherapist Health Promoter Group Programs or Workshops Other (please specify) Question Title * 2. The last time that you needed an appointment with one of our healthcare providers, how soon after contacting our team were you offered an available appointment for? Same Day Next Day 2-7 Days 8-14 Days Other (please specify) Question Title * 3. How would you rate your level of satisfaction in booking an appointment with our receptionists? Good Fair Poor Comments Question Title * 4. During the appointment with your healthcare provider, how often do you feel that they: Never Rarely Sometimes Often Always Listened to your concerns Listened to your concerns Never Listened to your concerns Rarely Listened to your concerns Sometimes Listened to your concerns Often Listened to your concerns Always Gave you the opportunity to ask questions Gave you the opportunity to ask questions Never Gave you the opportunity to ask questions Rarely Gave you the opportunity to ask questions Sometimes Gave you the opportunity to ask questions Often Gave you the opportunity to ask questions Always Involved you in the decisions about your care and treatment Involved you in the decisions about your care and treatment Never Involved you in the decisions about your care and treatment Rarely Involved you in the decisions about your care and treatment Sometimes Involved you in the decisions about your care and treatment Often Involved you in the decisions about your care and treatment Always Treated you with respect and compassion Treated you with respect and compassion Never Treated you with respect and compassion Rarely Treated you with respect and compassion Sometimes Treated you with respect and compassion Often Treated you with respect and compassion Always Next