Staff Handbook 2024 Quiz (Pre-Certification Training) Question Title * 1. My first and last name is Question Title * 2. I have been provided a Staff Handbook to access for this quiz for the current year. Yes No Question Title * 3. Pre-Certification Disclosure: Following employment application and interview, if the individual is of interest to the Company for employment, the applicant must attend this pre-certification training and score at least (blank percent) on a written electronic test in order for consideration in the first phase of eligibility to be met. 70 80 90 100 Question Title * 4. Pre-Certification Discosure: You are not considered an employee of the Company until pre-certification quizzes are completed and passed. You must also pass state and federal background checks before eligibility to work as an employee. Yes No Question Title * 5. Pre-Certification Disclosure: You will undergo in-class, hands-on training with the senior staff and Management. After the training schedule is completed you will be ready to work independently. Initial training typically consists of 1-2 weeks followed by a 4-week supervision via your Management and its senior staff. Yes No Question Title * 6. Equal Opportunity Employer: The Company pledges non-discrimination in all phases of employment and complies in full with all applicable laws. We are an equal opportunity employer & will not tolerate any discrimination on the basis of race, color, religion, sex, age, physical handicap, or national origin. True False Question Title * 7. Facility Policies & Procedures Staff Responsibilities: I have been made aware that employees are responsible for reading, becoming familiar and remain in compliance with the stated policies in the Parent Handbook, Staff Handbook and Arkansas Minimum Licensing Requirements for Child Care Centers by utilizing them throughout the duration of their employment with this Company. True False Question Title * 8. Section 3 - New Employee Processes: Per the Staff Handbook the Chain of Command contact order is Office Manager, Director, Owner Manager, Program Director, Director of Operations, Owner / Executive Director Manager, Building Director, Head Director Question Title * 9. Section 3 - Background / Regulatory Checks: Select the appropriate statement. Arkansas law requires each applicant for employment to have background check review. Applicants for employment will not begin working until a satisfactory Criminal Record Check has been returned as satisfactory. Meaning, a new applicant will not be left alone with children and will require close supervision at all times until all background check results are completed. Arkansas law requires each applicant for employment to have background check review. Applicants for employment will begin working before a satisfactory Criminal Record Check has been returned as satisfactory. Meaning, a new applicant will be left alone with children and will not require close supervision at all times while all background check results are completed. Question Title * 10. Section 4 - Mission Statement: Select all that apply within the Staff Handbook. Positive and Lasting Relationship Connections - There is nothing better than a child remembering you months after they are no longer in your classroom while running to you to give you a hug. The feeling of a family approaching you in public because they want to share memories with you from years past. The younger sibling who is now in your classroom because you made a good impression with the older sibling previously. Positive connections = trusting relationships = satisfaction in your job. Meet Individual Needs - Have respect for the fact that you have different needs than does the next person. Each child and each family all have individualized needs. Parents know what their child needs. We, as child care providers, should meet the individualized needs in a respectful manner. Clean - Pick up the room in between activities, put toys back in centers in an organized manner at the end of each play time, disinfect surfaces before meals, children wash hands many times per day, keep closets and cabinets organized and clutter-free. Safe - pay attention to surroundings, doors latched behind you, do a head count again, Febreeze out of reach of the tallest child in class, scissors put away instead of on the edge of the cabinet top. Nurturing - be on a child's level, state emotions such as "You are sad. I see your tears. You fell and it hurt.", provide gentle contact with children and a gentle voice, be attentive to the non-verbal needs of children. Hands-On Approach to Educational Learning - Provide "no worksheet" learning opportunities including examples such as sensory play with sand/water, cooking and measuring, counting pine cones, water color a self-portrait, making shapes with play-doh, tracing alphabet in a tray with colored sand Positive Attitude - come in to work each day with a positive mindset, leave stresses of personal life behind you and remain focused on the children. Question Title * 11. Section 4 - Goals: What are the Goals according to the Staff Handbook? To provide readily available experiences for development of the seven (7) systems: Propioceptive (body awareness), Vestibular (balance and motion in space), Tactile (touch), Auditory (sound), Visual (vision), Olfactory (smell), and Gustatory (taste). To reinforce and intertwine the beliefs of our mission within the staff as our primary vision during daily operations. To reinforce children's understanding and respect for their parents and elders teaching, in a way that gives each child a feeling of self-worth and responsibility. To enhance parents understanding and appreciation for their children Provide a flexible curriculum that is planned to enhance and challenge distinct individual needs, interests, and abilities. To provide an educational program where parents are kept well informed about daily events at all times and encouraged to be both observers and participants in their child's development. To provide a healthy, positive, clean and relaxed environment in which well qualified and knowledgeable staff provides personal attention, guidance, and nurturing to each child to help them to achieve their full potential as both children and a member of society as they grow. Question Title * 12. Section 4 - Team Principles: In order for a team to be effective together, it must, at a minimum adhere to a set of standards that are non-negotiable. Our team principles are as follows: (select all that apply) A team member never gossips about another team member behind his or her back, ever. A team member always pulls his or her own weight. A team member will always mentor new team members on how to better fit within the team. A team member will never talk badly about any team members, including management and owners as well as customers and children. A team member will do more than is expected of him or her. A team member will always be honest. A team member will always keep an open line of respectful communication with other team members including management and owners as well as customers and children. Question Title * 13. Section 4 - NAEYC Statement of Commitment: As an individual who works with young children, I commit myself to furthering the values of early childhood education as they are reflected in the ideals and principles of the NAEYC Code of Ethical Conduct. To the best of my ability I will: Never harm children Ensure that programs for young children are based on current knowledge and research of child development and early childhood education Respect and support families in their task of nurturing children Respect colleagues in early childhood care and education and support them in maintaining the NAEYC Code of Ethical Conduct Serve as an advocate for children, their families, and their teachers in community and society Stay informed of and maintain high standards of professional conduct Engage in an ongoing process of self-reflection, realizing that personal characteristics, biases, and beliefs have an impact on children and families Be open to new ideas and be willing to learn from the suggestions of others Continue to learn, grow and contribute as a professional Honor the ideals and principles of the NAEYC Code of Ethical Conduct Question Title * 14. Section 5 - Professional Conduct (OVERVIEW): Read the section and check which apply. Employees shall comply with all State, Federal, and Local laws, including those specified for the operation of Licensed Child Care Facilities. Staff are encouraged to speak of employer, facility, and co-workers in a reputable manner. As professionals, staff are expected to speak in a calm, non-threatening manner to all children, their parents and fellow co-workers at all times. Staff must respect the privacy of all children, their parents and fellow co-workers at all times. Staff shall share information with parents, which strictly relates to their child. Staff shall not disclose names or information of other children and/or their parents. Those requesting such information shall be directed to Management. Matters of the Company shall not be discussed privately nor publicly with anyone who does not require direct involvement. This includes but is not limited to; texting, online discussion forums, social media posts, private social media groups, in-person discussion, telephone and email communications. Doing so, may be subject to disciplinary actions and/or termination. For NO REASON should a staff member take pictures or video of any child on Company grounds, even if a parent or guardian gives verbal approval. All pictures shall only be taken solely on Company provided camera/device or by professional photographers for scheduled seasonal pictures. Marketing release or refusal of release will be obtained by clients for their children in the enrollment agreement forms. The Company follow a NO SMOKING policy. Staff members will not be allowed to smoke while on the property, including in a vehicle away from children viewing. This must be done in your own time and away from the center. Staff are strictly prohibited from reporting to work under the influence of any drug (OTC or Prescription) when the drug in question causes side effects, which potentially places the children in care at risk. When an employee os taking a prescription or OTC medication which may alter work abilities, they must provide a letter or copy of the prescription for the employee's file. Cell phones are required to be left in the office while on duty. Cell phones and other forms of multimedia with access to the internet or distractions are not permitted in the classrooms. Exceptions will occur but must be verbalized and approved by the Program Director. Per MSCCC 301.9, "the use of cell phones by staff while supervising children shall be prohibited in emergency situations." Question Title * 15. Section 5 - Suspected Child Maltreatment: Select the statements which are true. All staff will be required to take a State-certified Mandated Reporter Training prior to being left alone with children and renew the training prior to its expiration. Child abuse and neglect are against the law in Arkansas, and so if failure to report it. Any suspected maltreatment should be reported immediately to the Program Director followed by the Owner(s). Written documentation outlining details on the reported maltreatment will be completed. A staff member is responsible to report any suspected child maltreatment, even if it is not reported to the Program Director. You are required to make a report within 24 hours of the time you suspect the child has been or may be abused or neglected. The Child Abuse Hotline number is 1-800-482-5964 Question Title * 16. Section 5 - Personal Hygiene: Employee shall, at all times, practice a healthy hygiene as in hand washing, body washing (No body odor, use deodorant) and ensuring overall appearance is presentable and professional throughout the day. Yes No Question Title * 17. Section 5 - Dress Code: The dress code allows approved attire options. Choose all that apply. Scrub Top (solid or pattern) OR Company T-shirt Shorts Low cut shirts or mid-riffs Scrub Bottom OR Black Pants Apron with T-shirt underneath Non-Slip, Closed Toe shoe Clothing with inappropriate graphics Non-Slip House Shoes are approved when indoors Dress Up Days per monthly calendar events Shoes with heels Question Title * 18. Section 11 - Professional Development: Regularly scheduled teaching staff must obtain a minimum of 30 credited clock hours of professional development in the first 12 months of employment with this Company and every year thereafter. True False Question Title * 19. Section 11 - Professional Development: Classes required within the first year of employment include the following: (select all that apply) Environmental Rating Scale (ITERS, ECERS, SACERS) CPR/First Aid/AED certificate and every two years thereafter Arkansas New Staff Orientation Other topics of interest on Naptime Academy Other topics of interest on U of A "Guiding Children Successfully" Making Good Choices Early Learning Standards (CDELS) Arkansas Mandated Reporter Training Question Title * 20. Section 11 - Professional Development: Failure to complete the minimum 30 credited clock hours in any given year will result in suspension without pay until credited hours are completed and proof of certification is provided to the Director. If suspension takes place, paid time and reimbursed registration fees for professional development opportunities will apply. True False Question Title * 21. Section 11 - Professional Development & Education Opportunities: I understand the company offers an Education Program for employees who qualify. Yes No Question Title * 22. Section 3 - Probationary Period: Upon hire all employees shall be considered temporary and on probation until they have completed ninety (90) consecutive days of employment. Employees will be evaluated during and at the end of the probationary period. True False Question Title * 23. Section 10 - Time Clock & Pay Period: The payroll weeks fall every other Friday. The previous two weeks are paid out on payday. The payroll period begins on Monday and ends on Friday. All payrolls are direct deposited into the bank account provided by the employee, unless otherwise agreed upon. I understand the Pay Period policy. Yes No Question Title * 24. Section 10 - Break Period: Break times will fluctuate daily based on staffing patterns. Employees will be notified daily of the plan for break patterns. Staff who work 6 hours of less in a day, typically do not have a scheduled break. If a break is needed, it must be requested in advance. Yes No Question Title * 25. Section 10 - Break Period: During break periods, employees should utilize the provided employee break room, leave campus, or sit in their vehicle. Employees are not permitted to visit with other employees who are working on the clock. Employees will not disrupts other employees who are responsible for supervising children. True False Question Title * 26. Section 10 - Time Clock & Pay Period: You must record on an electronic time sheet all hours at work, including morning arrival, departure for break, return from break, and departure at the end of the workday. Staff will be permitted to clock in 5 minutes before the scheduled arrival shift. When returning from break, clock in 5 minutes before the scheduled return time. Once you have combined your classroom or no longer have children, you should clock out within 15 minutes. The 15 minutes allows for the final cleaning steps of the classroom, (sweep, mop, vacuum, pull trash, spray air scent, stock linens). Yes No Question Title * 27. Section 10 - Time Clock & Pay Periods: The Program Director must approve overtime prior to being worked. The approving Program Director must email the Executive Director and receive written approval in order for the time to be considered approved overtime otherwise overtime is not allowed. Overtime is hours worked over 40 in one week, NOT hours worked over 80 in a two week pay period or over 8 hours in one work day. True False Question Title * 28. Section 5 - Legal & Illegal Substances: Select which statements are true. Smoking and all other forms of tobacco use are prohibited on Company property - both indoor and outdoor areas - and in all vehicles owned by the Company. Employees who use tobacco can do so on the property of the Company as long it is not in view of children. Employees who use tobacco will not be discriminated against however in regard to children with allergies and tobacco sensitivity the same policy will be upheld as with food allergies or other preventable allergic reactions. Breaks will be provided for employees who wish to take a tobacco to reduce stress. Infants under the age of 12 months are the most at-risk and should not be exposed to smells associated with tobacco use due to 2nd hand inhalation and the high risk of respiratory complications. The Arkansas Clean Indoor Act of 2006 prohibits smoking in all enclosed areas within places of employment and public places. Further, Arkansas Minimum Licensing for Child Care Centers requirements provide that smoking outside of a facility not be within presence (sight or smell) of children. Individuals who use tobacco will be required to change clothes prior to entering a classroom of children if the employee strongly smells of tobacco causing the environment to have the same odor. Question Title * 29. Section 11 - Performance Evaluations - Wage Increase: Wage Increases may be given upon request and at the discretion of the Company. Considerations are made for length of employment, performance, attendance, education/professional development total hours and team work. True False Question Title * 30. Section 11 - Holiday Observances & Holiday Pay: Holiday pay is intended for employees with good attendance and performance. I have read and understand the requirements to receive holiday pay. Yes No Question Title * 31. Section 11 - Staff Meetings: The Company holds at minimum 12 Staff Meetings per year, typically one Friday per month. It is important to have 100% attendance. I have fully read the policy regarding staff meetings. True False Question Title * 32. Section 11 - Benefits of Working with Us (OVERVIEW): I have read and understand the Staff Benefits & Incentives listed in the staff handbook. True False Question Title * 33. Section 54 - Inclement Weather: The Company is considered open for business in instances of inclement weather unless the Program Director and/or Owner(s) provide notification otherwise. Common sense and caution should be used in making decisions whether or not to travel. However, every attempt should be made to report to work as soon as safety allows. True False Question Title * 34. Section 12 - Time Off: I have read the section "Time Off" in the Staff Handbook and agree to comply with the expectations. Agree Disagree Question Title * 35. Section 12 - Call-In / Unscheduled Absence: It is required to give notice of _____ hours prior to the start of the scheduled shift if attendance is impossible. 2 hours 1 hour 5 minutes Question Title * 36. Section 12 - Time Off Requests: Time off requests come on a first come, first serve basis, with fairness as to request days around holidays. For a scheduled day of consisting of only one day a notice of ______ weeks must be provided to the Manager in charge of scheduling via the Time Off Request Form, as to schedule coverage for employee. For a scheduled week off, consisting of more than seven days in a row a notice of ______ days must be provided. 3 weeks / 30 days 2 weeks / 90 days 1 week / 14 days 1 week / 1 day Question Title * 37. Section 12 - No Call-No Show: The first instance of a no call-no show will result in a final written warning. The second separate offense may result in termination of employment with no disciplinary steps. I have read and understand the No Call-No Show policy. Yes No Question Title * 38. Section 8 - Policy & Procedure Step Discipline: One written reprimand includes removal of holiday pay and staff incentives for 30 days, the second written reprimand includes removal of holiday pay and non-discretionary bonuses including staff incentives for 12 months. True False Question Title * 39. Child Cleanliness Expectations: The below options are either true or false. Mark which statement is true. Children should be sent home in appearance of neatness and cleanliness in regard to hairstyle, face, hands and clothing. Dirty faces are acceptable because children get dirty when they play. Upon leaving the center, children should be presentable for the parents to go home feeling their child needs a bath to be clean. Diaper change or toilet opportunity should be no more than 120 minutes prior to leaving the center. Apply diaper cream to each child toward the end of the day so the child smells nice. The idea of diaper cream brings sweet memories to parents of when their child was little and it automatically creates a snarl for parents when they see their child immediately upon seeing them each day. Children should be sent home in appearance of neatness and cleanliness in regard to hairstyle, face, hands and clothing. Socks/shoes, hair bows, etc. Upon leaving the center, children should be presentable for the parents to go anywhere without feeling the need to take their child home to clean or change clothing. Diaper change or toilet opportunity should be no more than 15 minutes prior to leaving the center. Apply lotion to each child toward the end of the day so the child smells nice. The idea of lotion brings sweet memories to parents of when their child was little and it automatically creates an enjoyment for parents to hug their child immediately upon seeing them each day. Done