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Wintrust Community Advantage Customer Survey

How did you first hear about Wintrust Community Advantage? (Check all that apply)
Why did you ultimately choose Wintrust Community Advantage for your financial needs? (Check all that apply)
Based on the service we provided, please rate us on the following:
Excellent
Good
Average
Needs Improvement
Poor
Greeting
Willingness to Help
Politeness & Courtesy
Efficiency/Quickness
Industry Knowledge
Problem Solving
Follow-up
Compared to other banks you have worked with, how do we rate on:
Excellent
Good
Average
Needs Improvement
Poor
Level of Service
Level of Expertise
Deposit Services
Loan Options
Investment Solutions
Deposit Rates
Loan Rates
Telephone Etiquette
How likely is it that you would recommend Wintrust Community Advantage?
Extremely likely - 10
9
8
7
6
5
4
3
2
1
Not at all likely - 0
On a scale of 0 to 10.
What can Wintrust Community Advantage do to improve your experience with us?
May we follow up with you regarding your suggestion?
If yes:
REMEMBER, We will never ask you to reveal your password or PIN, and we will never send e-mails that prompt you to update or confirm sensitive personal information such as your social security number, account number or mother’s maiden name. We advise our customers never to respond to unsolicited requests for sensitive information, regardless of whether such requests are made via telephone, mail or e-mail.
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