Swampscott Police Department Swampscott Resident Survey Question Title * 1. What neighborhood do you live in? Precinct 1 Precinct 2 Precinct 3 Precinct 4 Precinct 5 Precinct 6 OK Question Title * 2. How long have your lived there? Less than a year 1-5 years 6-10 years More than 10 years OK Question Title * 3. How safe do you feel? Very Safe Safe Somewhat Safe Somewhat Unsafe Unsafe In your neighborhood during the day: In your neighborhood during the day: Very Safe In your neighborhood during the day: Safe In your neighborhood during the day: Somewhat Safe In your neighborhood during the day: Somewhat Unsafe In your neighborhood during the day: Unsafe In your neighborhood at night: In your neighborhood at night: Very Safe In your neighborhood at night: Safe In your neighborhood at night: Somewhat Safe In your neighborhood at night: Somewhat Unsafe In your neighborhood at night: Unsafe Humphrey St business area during the day: Humphrey St business area during the day: Very Safe Humphrey St business area during the day: Safe Humphrey St business area during the day: Somewhat Safe Humphrey St business area during the day: Somewhat Unsafe Humphrey St business area during the day: Unsafe Humphrey St business area at night: Humphrey St business area at night: Very Safe Humphrey St business area at night: Safe Humphrey St business area at night: Somewhat Safe Humphrey St business area at night: Somewhat Unsafe Humphrey St business area at night: Unsafe Vinnin Square during the day: Vinnin Square during the day: Very Safe Vinnin Square during the day: Safe Vinnin Square during the day: Somewhat Safe Vinnin Square during the day: Somewhat Unsafe Vinnin Square during the day: Unsafe Vinnin Square at night: Vinnin Square at night: Very Safe Vinnin Square at night: Safe Vinnin Square at night: Somewhat Safe Vinnin Square at night: Somewhat Unsafe Vinnin Square at night: Unsafe Driving through town: Driving through town: Very Safe Driving through town: Safe Driving through town: Somewhat Safe Driving through town: Somewhat Unsafe Driving through town: Unsafe OK Question Title * 4. How great of a problem do you feel the following issues are in your neighborhood? Very Important Somewhat Important Not Important This problem does not exist in my neighborhood Drug Dealing Drug Dealing Very Important Drug Dealing Somewhat Important Drug Dealing Not Important Drug Dealing This problem does not exist in my neighborhood Graffiti Graffiti Very Important Graffiti Somewhat Important Graffiti Not Important Graffiti This problem does not exist in my neighborhood House Breaks House Breaks Very Important House Breaks Somewhat Important House Breaks Not Important House Breaks This problem does not exist in my neighborhood Motor Vehicle Breaks Motor Vehicle Breaks Very Important Motor Vehicle Breaks Somewhat Important Motor Vehicle Breaks Not Important Motor Vehicle Breaks This problem does not exist in my neighborhood Parking Issues Parking Issues Very Important Parking Issues Somewhat Important Parking Issues Not Important Parking Issues This problem does not exist in my neighborhood Trash/Littering Trash/Littering Very Important Trash/Littering Somewhat Important Trash/Littering Not Important Trash/Littering This problem does not exist in my neighborhood Traffic/Speeding Traffic/Speeding Very Important Traffic/Speeding Somewhat Important Traffic/Speeding Not Important Traffic/Speeding This problem does not exist in my neighborhood Unsupervised Youths Loitering Unsupervised Youths Loitering Very Important Unsupervised Youths Loitering Somewhat Important Unsupervised Youths Loitering Not Important Unsupervised Youths Loitering This problem does not exist in my neighborhood OK Question Title * 5. How would your rate crime overall in your neighborhood? High Medium Low No crime in my neighborhood OK Question Title * 6. In the past year do you feel crime in your neighborhood has: Increased Decreased Stayed the same OK Question Title * 7. Have you had contact the the Swampscott Police Department in the last 12 months? Please indicate which members you have been in contact with(mark all that apply) Police Officers Detectives School Resource Officer Records/Personnel No Contact OK Question Title * 8. Has your contact with the police been: Voluntary (e.g. Reported a crime, asked for assistance, directions) Involuntary (e.g. Involved in an accident, victim of a crime, arrested, stopped by an officer) Both Voluntary and Involuntary No Contact OK Question Title * 9. If you had contact with our personnel who answer the phones, please answer the following question. If not, please skip this question. If you have had more than one contact, please consider the most recent. How would you rate the personnel who answer the phones? Yes No Knowledgeable Knowledgeable Yes Knowledgeable No Professional Professional Yes Professional No Responsive Responsive Yes Responsive No Concerned for your well-being Concerned for your well-being Yes Concerned for your well-being No Helpful Helpful Yes Helpful No Sensitive Sensitive Yes Sensitive No OK Question Title * 10. If you had contact with our Police Officers, please answer the following question. If not, please skip this question. If you have had more than one contact, please consider the most recent. How would you rate our Police Officers? Yes No Knowledgeable Knowledgeable Yes Knowledgeable No Professional Professional Yes Professional No Responsive Responsive Yes Responsive No Concerned for your well-being Concerned for your well-being Yes Concerned for your well-being No Helpful Helpful Yes Helpful No Sensitive Sensitive Yes Sensitive No OK Question Title * 11. If you had contact with the Swampscott Police Officers please rate the following responses: Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Sure The police responded quickly when i needed them. The police responded quickly when i needed them. Strongly Agree The police responded quickly when i needed them. Somewhat Agree The police responded quickly when i needed them. Somewhat Disagree The police responded quickly when i needed them. Strongly Disagree The police responded quickly when i needed them. Not Sure The police in my neighborhood have listened to what I have to say The police in my neighborhood have listened to what I have to say Strongly Agree The police in my neighborhood have listened to what I have to say Somewhat Agree The police in my neighborhood have listened to what I have to say Somewhat Disagree The police in my neighborhood have listened to what I have to say Strongly Disagree The police in my neighborhood have listened to what I have to say Not Sure The police were courteous and respectful The police were courteous and respectful Strongly Agree The police were courteous and respectful Somewhat Agree The police were courteous and respectful Somewhat Disagree The police were courteous and respectful Strongly Disagree The police were courteous and respectful Not Sure The police were approachable The police were approachable Strongly Agree The police were approachable Somewhat Agree The police were approachable Somewhat Disagree The police were approachable Strongly Disagree The police were approachable Not Sure OK Question Title * 12. In general, please tell us how you feel about the Swampscott Police Department Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree I am happy with police service in my neighborhood I am happy with police service in my neighborhood Strongly Agree I am happy with police service in my neighborhood Somewhat Agree I am happy with police service in my neighborhood Somewhat Disagree I am happy with police service in my neighborhood Strongly Disagree The Swampscott Police are visible The Swampscott Police are visible Strongly Agree The Swampscott Police are visible Somewhat Agree The Swampscott Police are visible Somewhat Disagree The Swampscott Police are visible Strongly Disagree The police try to build relationships with residents The police try to build relationships with residents Strongly Agree The police try to build relationships with residents Somewhat Agree The police try to build relationships with residents Somewhat Disagree The police try to build relationships with residents Strongly Disagree The police enforce the traffic laws The police enforce the traffic laws Strongly Agree The police enforce the traffic laws Somewhat Agree The police enforce the traffic laws Somewhat Disagree The police enforce the traffic laws Strongly Disagree OK Question Title * 13. Do you see enough police around in each of the following areas? Yes No In Cruisers In Cruisers Yes In Cruisers No On Foot On Foot Yes On Foot No On Bicycles On Bicycles Yes On Bicycles No On Motorcycles On Motorcycles Yes On Motorcycles No At Community Events At Community Events Yes At Community Events No OK Question Title * 14. Overall how would you rate the Swampscott Police Department? Excellent Good Fair Poor OK Question Title * 15. Do you feel the Swampscott Police provide ample information to the community regarding crimes, crime prevention etc.? Yes No OK Question Title * 16. Which of the following sources do you rely on most to obtain police related information? (e.g. crime, events, or programs) Local Newspapers(e.g. Lynn Item, Salem News, Swampscott Reporter) Local Radio Swampscott Police Website Swampscott PD Facebook/Twitter Swampscott Patch Friends and Family OK Question Title * 17. We want to improve the services we provide to the Town. Please provide us with any information or suggestions that will help us to do a better job of serving you.(500 Character Limit) OK DONE
