Exploring Quality Management Strategies to Mitigate Culture Shock among Adult Cochlear Implant Users

Summary: After cochlear implantation and activation, a deaf and hard of hearing cochlear implant (CI) user enters a phase of therapy to perceive and produce a speech. When the adult CI user enters this phase they sometimes suffer from cultural shock when they travel abroad to different countries for the global profession, exchange student, and tourism. The physical, physiological, and psychological aspects are involved and so altering the end-user’s coping capability in an unfamiliar environment once traveled abroad in a different culture and language. When a CI user sojourning to a different country, it is beneficial to implement a culture shock management strategy for support in the continuing process of post cochlear implantation. These management strategies aimed at reintegration and positive impact on the cochlear implant users’ social change. The study is bounded to the United States or a native English-speaking country from where cochlear implant users may travel in the world host countries and encounter culture shock.

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* 1. How many cochlear implant users do you follow up in the post implantation phase?

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* 2. What was your experience when you traveled abroad for the first time?

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* 3. Can you share with me one of your best experiences in managing and supporting individuals that have received post cochlea implant support?

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* 4. Tell me about what your most successful cultural
assimilation strategy was and what made it successful?

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* 5. Could you share what you feel a quality process would look like for post cochlear implementation process?

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* 6. What are some common issues that might be experienced in delivering a quality post cochlear implantation process?

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* 7. What strategies do you use to improve your efficiencies in supporting post cochlear implantation process?

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* 8. What are some of the challenges you have encountered when responding to culture shock as a threat to post cochlear implantation process among cochlear implant users in a host environment abroad?

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* 9. How did you ensure quality in your strategies?

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* 10. Can you share any additional ways to deal with reducing culture shock for cochlear implant users hosted abroad?

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