SC Utility Consumer Feedback (January 2023)

SC Utility Consumer User Feedback

Help us build the best version of the SC Utility Consumer site by giving us input!

Question Title

* 1. The PSC hosts hearings and events concerned with a variety of issues involving regulated utilities. Which topics below would you be most interested in receiving information about when hearings are scheduled?

	Very disinterested	Not very interested	Neutral	Somewhat interested	Very interested
Utility Rates	Utility Rates Very disinterested	Utility Rates Not very interested	Utility Rates Neutral	Utility Rates Somewhat interested	Utility Rates Very interested
Reliability of Services	Reliability of Services Very disinterested	Reliability of Services Not very interested	Reliability of Services Neutral	Reliability of Services Somewhat interested	Reliability of Services Very interested
Customer Service	Customer Service Very disinterested	Customer Service Not very interested	Customer Service Neutral	Customer Service Somewhat interested	Customer Service Very interested
Emerging Energy Technology	Emerging Energy Technology Very disinterested	Emerging Energy Technology Not very interested	Emerging Energy Technology Neutral	Emerging Energy Technology Somewhat interested	Emerging Energy Technology Very interested
Other	Other Very disinterested	Other Not very interested	Other Neutral	Other Somewhat interested	Other Very interested

Question Title

* 2. If "Other," what other topic or topics would you like to see included?

Question Title

* 3. Are you familiar with the Public Service Commission?

Yes, very

A little

Not really

Not at all

Question Title

* 4. Do you know who to contact when you have issues with your utility--whether that's a service outage, improper maintenance, or a complaint about rates or other issues?

Question Title

* 5. Would you like to receive information about Commission decisions? If so, please check your preferred method of communication.

Email newsletter

Text

Customized notifications

Other