2018 BID Rate Payer Survey

Please take a few minutes to complete the Business Improvement District (BID) survey. This questionnaire is intended to assess services for Downtown Missoula property owners. Your answers will remain anonymous even if you choose to provide your contact information at the end of the survey to win a $50 Missoula Downtown Gift Card. Thank you for your time.

Question Title

* 1. What property or properties do you own within the Downtown Business Improvement District? Please list address(es) for each property.

Question Title

* 2. How long have you owned your property?

Less than a year

1-3 years

3-5 years

5-10 years

More than 10 years

Question Title

* 3. How is your property being utilized? What types of tenants do you have? Check all that apply.

Arts and Entertainment

Food/beverage

Professional services

Non-profit

Retail

Residential lease

Parking lot

Other (please specify)

Question Title

* 4. Is your property(ies) fully occupied?

Yes

Question Title

* 5. If no, how much of your property(ies) is not occupied?

Less than 25%

25-49%

50-74%

More than 75%

Question Title

* 6. Approximately how many employees work in your building(s)?

1-5

5-10

10-20

20-40

40-60

60-75

75-100

100 or more

Question Title

* 7. What challenges do you encounter when leasing your property(ies)?

Question Title

* 8. How would you rate the items below as they relate to Downtown Missoula?

	Excellent	Good	Fair	Poor
Aesthetics, such as decor, beauty, design, etc.	Aesthetics, such as decor, beauty, design, etc. Excellent	Aesthetics, such as decor, beauty, design, etc. Good	Aesthetics, such as decor, beauty, design, etc. Fair	Aesthetics, such as decor, beauty, design, etc. Poor
Bicycle friendly	Bicycle friendly Excellent	Bicycle friendly Good	Bicycle friendly Fair	Bicycle friendly Poor
Business diversity	Business diversity Excellent	Business diversity Good	Business diversity Fair	Business diversity Poor
Cleanliness of streets and sidewalks	Cleanliness of streets and sidewalks Excellent	Cleanliness of streets and sidewalks Good	Cleanliness of streets and sidewalks Fair	Cleanliness of streets and sidewalks Poor
Economic growth/development	Economic growth/development Excellent	Economic growth/development Good	Economic growth/development Fair	Economic growth/development Poor
Family atmosphere	Family atmosphere Excellent	Family atmosphere Good	Family atmosphere Fair	Family atmosphere Poor
Hospitality	Hospitality Excellent	Hospitality Good	Hospitality Fair	Hospitality Poor
Housing availability	Housing availability Excellent	Housing availability Good	Housing availability Fair	Housing availability Poor
Housing diversity	Housing diversity Excellent	Housing diversity Good	Housing diversity Fair	Housing diversity Poor
Safety	Safety Excellent	Safety Good	Safety Fair	Safety Poor
Parking	Parking Excellent	Parking Good	Parking Fair	Parking Poor
Walkability	Walkability Excellent	Walkability Good	Walkability Fair	Walkability Poor

Question Title

* 9. Please rate the following BID services over the past five years.

	Improved	Remained the same	Worse
Dedicated Downtown Policing: The BID employs a full-time police officer to deal with panhandling and vagrancy issues. How would you rate the level of panhandling and solicitation?	Dedicated Downtown Policing: The BID employs a full-time police officer to deal with panhandling and vagrancy issues. How would you rate the level of panhandling and solicitation? Improved	Dedicated Downtown Policing: The BID employs a full-time police officer to deal with panhandling and vagrancy issues. How would you rate the level of panhandling and solicitation? Remained the same	Dedicated Downtown Policing: The BID employs a full-time police officer to deal with panhandling and vagrancy issues. How would you rate the level of panhandling and solicitation? Worse
Downtown Ambassador: The BID employs a Downtown Ambassador to welcome and assist businesses and tourists. How would you rate the service?	Downtown Ambassador: The BID employs a Downtown Ambassador to welcome and assist businesses and tourists. How would you rate the service? Improved	Downtown Ambassador: The BID employs a Downtown Ambassador to welcome and assist businesses and tourists. How would you rate the service? Remained the same	Downtown Ambassador: The BID employs a Downtown Ambassador to welcome and assist businesses and tourists. How would you rate the service? Worse
Downtown Clean Team: The BID employs a "Clean Team" to keep the sidewalks and alleys clean, and the ADA ramps free of snow and ice. How would you rate the service?	Downtown Clean Team: The BID employs a "Clean Team" to keep the sidewalks and alleys clean, and the ADA ramps free of snow and ice. How would you rate the service? Improved	Downtown Clean Team: The BID employs a "Clean Team" to keep the sidewalks and alleys clean, and the ADA ramps free of snow and ice. How would you rate the service? Remained the same	Downtown Clean Team: The BID employs a "Clean Team" to keep the sidewalks and alleys clean, and the ADA ramps free of snow and ice. How would you rate the service? Worse
Downtown Maintenance garbage removal, alley plowing and graffiti removal: The BID employs staff to remove garbage and recycling from the street. How would you rate their service?	Downtown Maintenance garbage removal, alley plowing and graffiti removal: The BID employs staff to remove garbage and recycling from the street. How would you rate their service? Improved	Downtown Maintenance garbage removal, alley plowing and graffiti removal: The BID employs staff to remove garbage and recycling from the street. How would you rate their service? Remained the same	Downtown Maintenance garbage removal, alley plowing and graffiti removal: The BID employs staff to remove garbage and recycling from the street. How would you rate their service? Worse
Economic and Business Development: The BID serves as a resource for developers, commercial realtors and people seeking to do business Downtown. It also supports the Downtown Master Plan that focuses on land use and circulation and provides strategies in the areas of employment, housing, parking, retail and tourism.	Economic and Business Development: The BID serves as a resource for developers, commercial realtors and people seeking to do business Downtown. It also supports the Downtown Master Plan that focuses on land use and circulation and provides strategies in the areas of employment, housing, parking, retail and tourism. Improved	Economic and Business Development: The BID serves as a resource for developers, commercial realtors and people seeking to do business Downtown. It also supports the Downtown Master Plan that focuses on land use and circulation and provides strategies in the areas of employment, housing, parking, retail and tourism. Remained the same	Economic and Business Development: The BID serves as a resource for developers, commercial realtors and people seeking to do business Downtown. It also supports the Downtown Master Plan that focuses on land use and circulation and provides strategies in the areas of employment, housing, parking, retail and tourism. Worse
Communication: The BID staff sends out bi-annual communications, and provides important resources and information on its website, as well as promoting properties for sale and/or lease.	Communication: The BID staff sends out bi-annual communications, and provides important resources and information on its website, as well as promoting properties for sale and/or lease. Improved	Communication: The BID staff sends out bi-annual communications, and provides important resources and information on its website, as well as promoting properties for sale and/or lease. Remained the same	Communication: The BID staff sends out bi-annual communications, and provides important resources and information on its website, as well as promoting properties for sale and/or lease. Worse

Question Title

* 10. What THREE services provided by the Downtown BID do you value the most?

Ambassador services

Business and Economic Development

Clean Team Services

Garbage removal

Graffiti removal

Policing services

Snow removal

Communications

Question Title

* 11. Please check TWO services the Downtown Missoula Partnership currently provides you would like to see expanded?

Clean Team

Graffiti removal

Maintenance garbage and recycling removal

Police officer

Snow plowing

Flower baskets

Holiday decor

Public art

Question Title

* 12. Would you be willing to pay more to expand these services if needed?

Yes

Question Title

* 13. What goods or services currently are not available in Downtown Missoula but would make a great addition? Please specify.

Question Title

* 14. What would you like the Downtown BID Board to focus on over the next year or two?

Question Title

* 15. Please enter your information below. Your answers will remain anonymous.

Name

Address

Address 2

Email Address

Phone Number