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1. Which of our facilities do you utilize for your fitness needs? Please mark all that apply.

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2. Since becoming a member of the SOMC LIFE Center, have you used a physician at SOMC or a clinical service for the first time?

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3. Are you satisfied with the friendliness of our staff?

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4. The staff is knowledgeable of the facility and took time to show me equipment and explain LIFE Center services on my first visit.

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5. I easily get assistance from LIFE Center members.

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6. Do you participate in group fitness classes?

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7. If you answered yes above, are the group fitness classes meeting your expectations?

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8. Do you use the LIFE Center pool?

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9. Do you feel the hours of operation are sufficient?

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10. Are you satisfied with the cleanliness of the facility? (Locker rooms, exercise equipment, aquatics area, group fitness studio, gymnasium)

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11. Are your questions and requests answered promptly?

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12. Do you receive enough communication regarding LIFE Center services and programs?

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13. How would you rate your overall LIFE Center experience?

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14. Would you recommend the SOMC LIFE Center to others?

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15. Please list any member of our LIFE Center team who provided you with exceptional service:

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16. What programs or services would you like offered at the SOMC LIFE Center?

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