20160709 Annual Meeting Scientific Workshop W0924 |
Please take a few minutes of your time to evaluate the scientific session.
A guide to total quality improvement: how to choose, track, and act on relevant quality metrics education
Saturday, July 9, 1300-1630
Speakers:
Yael K. Heher, Beth Israel Deaconess Medical Center
Stephen Raab
Speakers:
Yael K. Heher, Beth Israel Deaconess Medical Center
Stephen Raab
Objectives:
At the end of the session, the participants will be able to:
1. Utilize a simple framework for selecting which quality metrics to track.
2. Acquire a QI toolkit to close gaps between target and current performance including understanding concepts such as Root Cause 3. Analysis, Fishbone diagrams, Learn-Plan-Do-Study-Act.
4. Understand the different ways QI projects can be identified (reactive vs proactive).
5. Understand how quality control and quality assurance are different from quality improvement.