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HPD Online Survey
1.
I am completing this survey in response to my most recent experience with the Hagerstown Police Department's:
Uniform Patrol Division
Criminal Investigative Unit
Other (please specify)
2.
The nature of my most recent encounter with the Hagerstown Police Department was:
As a Victim
As a Witness
Participant in a police sponsored community event
Traffic Accident
Traffic Stop
Traffic Citation
Other (please specify)
3.
During my most recent contact with a member of the Hagerstown Police Department, the employee: (please rate each category)
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Treated me Fairly
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Was professional
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Was responsive to my request and/or needs.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Was courteous
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Was knowledgeable
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Handled my situation in a timely manner
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Resolved and/or addressed my concerns
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Appeared competent and well trained
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
4.
Based on my experience with the Hagerstown Police Department, I rate the overall quality of services provided by the agency and its members as:
Excellent
Above Average
Average
Below Average
Poor
5.
Do you have any concerns over safety and security within the City of Hagerstown?
Yes
No
If yes, please elaborate.
6.
What recommendations or suggestions do you have regarding any improvements that should be made to the Hagerstown Police Department?
Current Progress,
0 of 6 answered