Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. HPD Online Survey Question Title * 1. I am completing this survey in response to my most recent experience with the Hagerstown Police Department's: Uniform Patrol Division Criminal Investigative Unit Other (please specify) OK Question Title * 2. The nature of my most recent encounter with the Hagerstown Police Department was: As a Victim As a Witness Participant in a police sponsored community event Traffic Accident Traffic Stop Traffic Citation Other (please specify) OK Question Title * 3. During my most recent contact with a member of the Hagerstown Police Department, the employee: (please rate each category) Strongly Agree Agree Neutral Disagree Strongly Disagree Treated me Fairly Treated me Fairly Strongly Agree Treated me Fairly Agree Treated me Fairly Neutral Treated me Fairly Disagree Treated me Fairly Strongly Disagree Was professional Was professional Strongly Agree Was professional Agree Was professional Neutral Was professional Disagree Was professional Strongly Disagree Was responsive to my request and/or needs. Was responsive to my request and/or needs. Strongly Agree Was responsive to my request and/or needs. Agree Was responsive to my request and/or needs. Neutral Was responsive to my request and/or needs. Disagree Was responsive to my request and/or needs. Strongly Disagree Was courteous Was courteous Strongly Agree Was courteous Agree Was courteous Neutral Was courteous Disagree Was courteous Strongly Disagree Was knowledgeable Was knowledgeable Strongly Agree Was knowledgeable Agree Was knowledgeable Neutral Was knowledgeable Disagree Was knowledgeable Strongly Disagree Handled my situation in a timely manner Handled my situation in a timely manner Strongly Agree Handled my situation in a timely manner Agree Handled my situation in a timely manner Neutral Handled my situation in a timely manner Disagree Handled my situation in a timely manner Strongly Disagree Resolved and/or addressed my concerns Resolved and/or addressed my concerns Strongly Agree Resolved and/or addressed my concerns Agree Resolved and/or addressed my concerns Neutral Resolved and/or addressed my concerns Disagree Resolved and/or addressed my concerns Strongly Disagree Appeared competent and well trained Appeared competent and well trained Strongly Agree Appeared competent and well trained Agree Appeared competent and well trained Neutral Appeared competent and well trained Disagree Appeared competent and well trained Strongly Disagree OK Question Title * 4. Based on my experience with the Hagerstown Police Department, I rate the overall quality of services provided by the agency and its members as: Excellent Above Average Average Below Average Poor OK Question Title * 5. Do you have any concerns over safety and security within the City of Hagerstown? Yes No If yes, please elaborate. OK Question Title * 6. What recommendations or suggestions do you have regarding any improvements that should be made to the Hagerstown Police Department? OK DONE
