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GeoEngineers Client Experience Survey
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1.
Your Name
(Required.)
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2.
Company Name
(Required.)
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3.
Are you providing feedback on your overall experience or a specific project?
(Required.)
Overall Experience
Specific Project
If specific project, please note which project.
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4.
How satisfied are you with your overall experience working with GeoEngineers?
(Required.)
1 (Not Great)
2
3 (Neutral)
4
5 (Excellent!)
N/A
1 (Not Great)
2
3 (Neutral)
4
5 (Excellent!)
N/A
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5.
Has our team reliably communicated and responded to your needs?
(Required.)
1 (Not Great)
2
3 (Neutral)
4
5 (Excellent)
N/A
1 (Not Great)
2
3 (Neutral)
4
5 (Excellent)
N/A
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6.
How confident are you in the technical expertise and solutions delivered by GeoEngineers?
(Required.)
1 (Not Confident)
2
3 (Neutral)
4
5 (Very Confident)
N/A
1 (Not Confident)
2
3 (Neutral)
4
5 (Very Confident)
N/A
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7.
How would you rate our team's collaborative approach?
(Required.)
1 (Not Great)
2
3 (Neutral)
4
5 (Excellent!)
1 (Not Great)
2
3 (Neutral)
4
5 (Excellent!)
8.
How well did we manage project safety and risks?
1 (Not Well)
2
3 (Neutral)
4
5 (Very Well!)
N/A
1 (Not Well)
2
3 (Neutral)
4
5 (Very Well!)
N/A
9.
How would you rate the efficiency of our processes and delivery (timeliness, cost control, adaptability)?
1 (Inefficient)
2
3 (Neutral - not bad but not great)
4
5 (Very Efficient!)
N/A
1 (Inefficient)
2
3 (Neutral - not bad but not great)
4
5 (Very Efficient!)
N/A
10.
How would you rate the quality of our deliverables (QA/QC)?
1 (Low)
2
3 (Neutral)
4
5 (High)
N/A
1 (Low)
2
3 (Neutral)
4
5 (High)
N/A
11.
How likely are you to recommend GeoEngineers to others?
1 (Not Likely)
2
3 (Likely)
4
5 (Very Likely)
N/A
1 (Not Likely)
2
3 (Likely)
4
5 (Very Likely)
N/A
12.
What’s GeoEngineers unique value to your projects? Please explain.
13.
What is one thing we could do to improve your experience?
14.
Who are you working with at GeoEngineers and any feedback you’d like to provide?
15.
What GeoEngineers services have you utilized? (Select all that apply)
Construction Design (temporary structures)
Contaminated Site Assessment and Remediation
Earthquake and Seismic Engineering
Environmental Compliance (Air, Stormwater, Wastewater, Oil Storage, Waste, Emergency Planning)
Environmental Engineering Design
Geology and Hydrogeology
Geospatial & GIS Services
Geotechnical Engineering
Ground Improvement Design
Natural Resources (ecology, permitting, habitat restoration)
Trenchless (HDD, Direct Pipe, Auger Boring, Etc.)
Water Resources
Other (please specify)
16.
Feedback is important to us. Anything else you’d like to share on how we can improve your overall experience when working with us on projects?
17.
If you'd like to discuss any feedback further, please leave your name, number and email address and we will reach out!
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