Tutoring Survey Question Title * 1. Did you know that tutoring is offered as a free service to Millersville University students through the Tutoring Center located at 355 Lyle Hall (717/871-7222)? Yes No Other (please specify) Question Title * 2. Did you know both face-to-face and online tutoring are available? Yes No If yes, which do you prefer? (please specify) Question Title * 3. Has COVID-19 affected your access to tutoring? Yes No If yes, in what way? Question Title * 4. Have you tried Smarthinking online tutoring? Yes No Other (please specify) Question Title * 5. Do you feel that tutoring is essential to your academic success? Yes No Comments Question Title * 6. Have you sought tutoring through the Tutoring Center? Yes No Comments Question Title * 7. If you received tutoring through the Tutoring Center, please rate the following and provide comments about how you think services could be improved: Excellent Good Average Below Average Poor N/A Tutors Tutors Excellent Tutors Good Tutors Average Tutors Below Average Tutors Poor Tutors N/A Individual Tutoring Individual Tutoring Excellent Individual Tutoring Good Individual Tutoring Average Individual Tutoring Below Average Individual Tutoring Poor Individual Tutoring N/A Drop-in Group Tutoring Drop-in Group Tutoring Excellent Drop-in Group Tutoring Good Drop-in Group Tutoring Average Drop-in Group Tutoring Below Average Drop-in Group Tutoring Poor Drop-in Group Tutoring N/A Tutoring Center Location Tutoring Center Location Excellent Tutoring Center Location Good Tutoring Center Location Average Tutoring Center Location Below Average Tutoring Center Location Poor Tutoring Center Location N/A Tutoring Center Hours Tutoring Center Hours Excellent Tutoring Center Hours Good Tutoring Center Hours Average Tutoring Center Hours Below Average Tutoring Center Hours Poor Tutoring Center Hours N/A Tutoring Center Staff Tutoring Center Staff Excellent Tutoring Center Staff Good Tutoring Center Staff Average Tutoring Center Staff Below Average Tutoring Center Staff Poor Tutoring Center Staff N/A Overall Quality Overall Quality Excellent Overall Quality Good Overall Quality Average Overall Quality Below Average Overall Quality Poor Overall Quality N/A Comments Question Title * 8. If you received tutoring through the Tutoring Center, did your grade improve in the course in which you were tutored? Yes No N/A Comments Question Title * 9. How likely are you to return to the Tutoring Center for future tutoring services? Highly likely Likely Unsure Not very likely No way Other (please specify) Question Title * 10. Would you recommend the Tutoring Center to others? Yes No Other (please specify) Done