1.What are your top current challenges in managing your institution's web presence?

Keeping content updated and accurate

Integrating multiple legacy systems

Ensuring accessibility (WCAG compliance)

Improving site speed and performance

Staffing and bandwidth limitations

Aligning with evolving branding/marketing goals

Security and privacy concerns

Outdated CMS or tech stack

Other (please specify)

2.What are your primary goals for your institution's website over the next 2–3 years?

Increase Student Applications and Enrollment

Modernize User Experience (UX/UI)

Accessibility

Improve Mobile/Responsive Design

Centralized Content Governance

Migrate to a New CMS or Platform

Integration with Other Systems

Boost SEO and Web Visibility

Improve Analytics and Reporting Capabilities

Support Online/Hybrid Learning More Effectively

Other (please specify)

3.How satisfied are you with your current CMS platform?

Very Satisfied

Somewhat Satisfied

Neutral

Somewhat Dissatisfied

Very Dissatisfied

4.Are you currently planning or considering a redesign or re-platforming project within the next:

6 Months

12 Months

24 Months

No plans at this time

5.Which of the following technologies or platforms are you currently using?

Drupal

WordPress

Adobe Experience Manager

Sitecore

Acquia

Pantheon

Custom-Built CMS

Other (please specify)

6.What best describes your team structure for managing web properties?

Centralized web team managing all departments

Decentralized – each department manages its own content

Hybrid – central team with some distributed ownership

Outsourced to an external partner/vendor

Other (please specify)

7.Where do you see the biggest need for investment in your digital ecosystem?

Website Redesign/Refresh

CMS Migration or Upgrade

Improved Data and Analytics Tools

Digital Marketing and SEO Tools

CRM or Marketing Automation Integration

Accessibility and Compliance Upgrades

Staff Hiring or Upskilling

Cybersecurity Improvements

Other (please specify)

8.How do you measure the success of your web initiatives?

Enrollment Growth

Website Traffic and Engagement

Page Speed and Performance

Stakeholder Feedback

Accessibility Audit Scores

SEO Rankings

We don’t currently have consistent KPIs

9.How ready do you feel your team is for adopting AI or automation tools in your web strategy?

Already using AI/automation tools

Planning to adopt within the next 12 months

Exploring possibilities, but no concrete plans

Not currently a priority

Unsure

10.Which of the following do you expect to be a major focus in 2026 and beyond?

AI-Driven Personalization

Omnichannel Student Engagement

Improved Digital Accessibility

Mobile-First and App Experiences

Sustainability and Green Hosting

Integration with Student Information Systems (SIS)

Multilingual and Global-Ready Content

Automation in Content Workflows

Other (please specify)