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* 1. How likely is it that you would recommend NYWD to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 2. Overall, how satisfied or dissatisfied are you with NYWD?

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* 3. Do you find NYWD to be an organization that displays transparency to its customers?

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* 4. Do you feel that NYWD is accountable to its customers?

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* 5. How would you rate the value of the services you receive for the money you pay?

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* 6. How responsive has NYWD been to your questions or concerns about NYWD and its services?

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* 7. How long have you been a customer of NYWD?

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* 8. Have you ever attended an NYWD board meeting?

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* 9. Would you be interested in attending an open forum informational meeting to learn where our water comes from and the permits which allow us our water?

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* 10. Are you annexed (paying taxes for NYWD, but never been a water recipient?)

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* 11. How do you feel the public is treated by NYWD?

T