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* 1. How did you hear about LOSFA's Virtual Office Hours?

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* 2. Overall, how satisfied or dissatisfied are you with LOSFA's Virtual Support?

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* 4. Was the representative knowledgeable about the subject matter?

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* 5. Did the representative resolve all of your issues?

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* 6. Was the representative courteous? 

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* 7. How likely is it that you would recommend LOSFA's Virtual Support to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 8. Was the video chat feature used in your session?

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* 9. Did you experience any technical issues during your session?

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* 10. If so, please explain the issues that you experienced.

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* 11. Do you have any other comments, questions, or concerns?

0 of 11 answered
 

T