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Pike County Environmental Health Customer Service
District 4 Public Health's Mission
To protect and improve the health of our communities through the prevention of disease, the promotion of healthy behaviors, access to quality services, strong community partnerships, and disaster preparedness.
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1.
In what county was Environmental Health's services requested?
Butts
Carroll
Coweta
Fayette
Heard
Henry
Lamar
Meriwether
Pike
Spalding
Troup
Upson
2.
What program area was your service for?
Food
Hotel/RV Park/ B&B
Public Swimming Pools
Sewage
Wells
Tattoo/Body Art
Rabies
Lead
Healthy Homes
Chemical Hazards
Mosquito Surveillance
Other (please specify)
3.
What best Describes you?
Facility Owner
Facility Employee
Developer/Builder
Installer/Pumper
Homeowner
Patron/Customer/Client
Well Driller
Government Official
Other (please specify)
4.
Did you have an appointment with an Environmental Health Specialist? If you did not have an appointment please skip to question 6.
Yes
No
5.
If you had an appointment, what best describes the Environmental Health Specialists punctuality?
Late and did not call to inform
late and called at the last minute or past appointment time
late but called to inform
On time
Early
6.
Was the Environmental Health Specialist helpful with regards to your request or complaint?
Unhelpful
Somewhat Unhelpful
Neither Helpful or Unhelpful
Somewhat Helpful
Helpful
If you can, please briefly explain why they were helpful or unhelpful.
7.
Was the Environmental Health Specialist knowledgeable about the topic area in regards to your request or complaint?
Unknowledgeable
Somewhat Unknowledgeable
Neither Knowledgeable or Unknowledgeable
Somewhat Knowledgeable or Unknowledgeable
Knowledgeable
If you can, please briefly explain why they were knowledgeable or unknowledgeable.
8.
Was the Environmental Health Specialist professional at all times and presented with ID badge?
Yes
No
If no, please explain how they were unprofessional.
9.
Did you encounter front office staff?
Yes
No
If yes, were they knowledgeable and helpful with respect to the Environmental Health Service you requested?
10.
How would you rate the overall service you received?
Awful
Bad
Expected
Good
Great
11.
Do you have any additional comments and/or suggestions that we could improve delivery of our services?
12.
If there is an urgent matter, please don’t hesitate to call the county environmental health office to speak with the county environmental health manager. Pike County Environmental Health Manager:
Ben Trotter: 770.567.8972 Ext. #204
If you would like to be contacted by our office at a later time, please provide the following information:
Name:
City/Town:
State/Province:
Email Address:
Phone Number:
