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What Circulation & Customer Service training topics you would benefit you and/or your staff?
1.
What Circulation topics would you like to see additional training made available for your and your staff?
Building your core collection
Building a diverse collection
Weeding your collections
Revamping your collection development guidelines
Other (please specify)
2.
What Customer Service skills would you to see additional training made available for you and your staff?
Dealing with difficult patrons
Readers advisory
Homelessness in your community
Building stronger relationships with your community
Merging trends in library technology
Other (please specify)