2018 Passenger Feedback Survey Question Title * 1. Please select your age range. Under 17 years old 18-24 years old 25-34 years old 35-44 years old 45-54 years old 55-64 years old 65 and older Question Title * 2. What is your zip code? Question Title * 3. On a scale of 0 to 10, rate your experience with us. Please feel free to explain your answer in the comment section. Help us understand your rating. Question Title * 4. What were your accommodations on The Joliet Rocket? Deluxe Coach Open Air First Class (includes the Silver Solarium) Dome Car (includes the Silver Solarium) Railfan Pass Question Title * 5. Let us know which trip you attended. Saturday morning Saturday afternoon Sunday morning Sunday afternoon Question Title * 6. How did you learn about the trip? I'm a member of the Fort Wayne Railroad Historical Society (FWRHS) Media coverage Word of mouth Friend Facebook Twitter Instagram I'm on your mailing list. Other (please specify) Question Title * 7. Please rate the following... Great Good Fair Poor N/A Quality of your passenger car accommodations Quality of your passenger car accommodations Great Quality of your passenger car accommodations Good Quality of your passenger car accommodations Fair Quality of your passenger car accommodations Poor Quality of your passenger car accommodations Quality of your passenger car accommodations N/A Quality of food Quality of food Great Quality of food Good Quality of food Fair Quality of food Poor Quality of food Quality of food N/A Quality of drinks Quality of drinks Great Quality of drinks Good Quality of drinks Fair Quality of drinks Poor Quality of drinks Quality of drinks N/A Event staff, train crew and car attendants Event staff, train crew and car attendants Great Event staff, train crew and car attendants Good Event staff, train crew and car attendants Fair Event staff, train crew and car attendants Poor Event staff, train crew and car attendants Event staff, train crew and car attendants N/A Customer service Customer service Great Customer service Good Customer service Fair Customer service Poor Customer service Customer service N/A Ticketing and event website Ticketing and event website Great Ticketing and event website Good Ticketing and event website Fair Ticketing and event website Poor Ticketing and event website Ticketing and event website N/A Live entertainment Live entertainment Great Live entertainment Good Live entertainment Fair Live entertainment Poor Live entertainment Live entertainment N/A Question Title * 8. Select which statements apply to you. I would consider myself a railfan. I have ridden other steam or railroad excursions. I have never done anything like this before. Other (please specify) Question Title * 9. How easy was it to purchase tickets? Extremely easy Somewhat easy Not at all easy Question Title * 10. Would you have taken this trip if it originated in downtown Chicago? Yes. No. Question Title * 11. How far would you travel to ride an excursion train? Less than 100 miles 100-200 miles 200-300 miles 300-500 miles I'd go any distance. Question Title * 12. Would you take a trip like this next year? Yes. No. Question Title * 13. Would you be interested in a multi-day, overnight excursion? Extremely interested Very interested Somewhat interested Not so interested Not at all interested Question Title * 14. Select which destinations or events you'd be interested in attending by train. Casino Festival Musical venue Hotel (overnight) Themed event Destination is not important to me. Other (please specify) Question Title * 15. What would you like to see more of in future events? Question Title * 16. What would you like to less of in future events? Question Title * 17. Leave your email if you'd like us to follow up with you. Page1 / 1 100% of survey complete. Done
