2018 Passenger Feedback Survey
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1.
Please select your age range.
(Required.)
Under 17 years old
18-24 years old
25-34 years old
35-44 years old
45-54 years old
55-64 years old
65 and older
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2.
What is your zip code?
(Required.)
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3.
On a scale of 0 to 10, rate your experience with us. Please feel free to explain your answer in the comment section.
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
Help us understand your rating.
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4.
What were your accommodations on The Joliet Rocket?
(Required.)
Deluxe Coach
Open Air
First Class (includes the Silver Solarium)
Dome Car (includes the Silver Solarium)
Railfan Pass
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5.
Let us know which trip you attended.
(Required.)
Saturday morning
Saturday afternoon
Sunday morning
Sunday afternoon
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6.
How did you learn about the trip?
(Required.)
I'm a member of the Fort Wayne Railroad Historical Society (FWRHS)
Media coverage
Word of mouth
Friend
Facebook
Twitter
Instagram
I'm on your mailing list.
Other (please specify)
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7.
Please rate the following...
(Required.)
Great
Good
Fair
Poor
N/A
Quality of your passenger car accommodations
Great
Good
Fair
Poor
N/A
Quality of food
Great
Good
Fair
Poor
N/A
Quality of drinks
Great
Good
Fair
Poor
N/A
Event staff, train crew and car attendants
Great
Good
Fair
Poor
N/A
Customer service
Great
Good
Fair
Poor
N/A
Ticketing and event website
Great
Good
Fair
Poor
N/A
Live entertainment
Great
Good
Fair
Poor
N/A
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8.
Select which statements apply to you.
(Required.)
I would consider myself a railfan.
I have ridden other steam or railroad excursions.
I have never done anything like this before.
Other (please specify)
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9.
How easy was it to purchase tickets?
(Required.)
Extremely easy
Somewhat easy
Not at all easy
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10.
Would you have taken this trip if it originated in downtown Chicago?
(Required.)
Yes.
No.
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11.
How far would you travel to ride an excursion train?
(Required.)
Less than 100 miles
100-200 miles
200-300 miles
300-500 miles
I'd go any distance.
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12.
Would you take a trip like this next year?
(Required.)
Yes.
No.
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13.
Would you be interested in a multi-day, overnight excursion?
(Required.)
Extremely interested
Very interested
Somewhat interested
Not so interested
Not at all interested
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14.
Select which destinations or events you'd be interested in attending by train.
(Required.)
Casino
Festival
Musical venue
Hotel (overnight)
Themed event
Destination is not important to me.
Other (please specify)
15.
What would you like to see more of in future events?
16.
What would you like to less of in future events?
17.
Leave your email if you'd like us to follow up with you.
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