Part of Metro Transit’s Safety & Security Action Plan is to review existing Code of Conduct and enforcement procedures, to seek Metropolitan Council adoption of an updated Code of Conduct, and broadly and regularly communicate adopted Code of Conduct to employees and riders. Metro Transit’s Code of Conduct is a set of rules that outlines common sense responsibilities, some dictated by state law, that apply to all our customers.

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* 1. Below are the illegal conduct policies. Please rank them from high, medium, or low priority:

  High Medium Low
Spitting on Operator
Firearm Discharge
Possession of Narcotics
Loud Cell Phone Calls (interfering with safe operation of transit)
Loud Music (interfering with safe operation of transit)
Disorderly Conduct
Interfering with Driver or Vehicle
Smoking/Vaping (on & off vehicles, stations and bus shelters, transit facilities) Varies depending on fully enclosed vs partial and signage
Eating (No food or beverage in open containers)
Alcohol Drinking On-Board or in a transit facility
Animals (non-service or not in carrier)
Threats of Violence (Threaten, harm, or assault a Metro Transit Employee or Passenger)
Trespassing and walking on tracks
Defacing, destroying, marking, igniting, cutting, etching, or otherwise vandalizing any property owned by Metro Transit including signage and advertisements.
Emergency door pulls, holding doors open, blocking vehicles from moving, causing delay on transit service

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* 2. Below are the General Conduct policies. Please rank them from high, medium, or low priority:

  High Medium Low
Sexual Harassment (Unwanted interaction, including comments, gestures and touching that is forced upon a person)
Discrimination Harassment - Unwanted behaviors, comments or actions that discriminates against protected class (BIPOC, low-wealth, women, people with disabilities, LGBTQ, youth and older adults)
Standing in Front of Yellow Line
No Shirt or Shoes
Priority Seating - leave for seniors & people with disabilities 
Skating or Skateboarding
Soliciting/Pan Handling, Gambling including use of shell games, sleight-of-hand or juggling trick or other games to cheat, defraud or unlawfully obtain money or other things of value
One Fare, One Seat. Prohibited: laying across several seats, feet or animals on seat
Prohibited Items:
Corrosive or dangerous chemicals or materials (including, but not limited to, tear gas, bleach, radioactive and bacterial materials.)

Possessing large items because of their size or quantity block entry and exit of passengers and/or movement through aisles and/or access to priority seating for seniors and customers with disabilities.

Business owned full sized shopping carts, large furniture, appliances, or anything that would block or impede the movement of another person or blocking a seat or an aisle, elevator, escalator or pathway door, or stairway.
Bicycles inside bus (Operator Discretion)
Exiting bus once bus reaches garage or at operator's request

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* 3. Is/Was there anything missing that you feel is important to have included in the Customer Code of Conduct?

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* 4. How would you communicate to the public regarding Metro Transit Code of Conduct? Example: Inside bus/train signage, social media.