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City of Yucaipa

The City of Yucaipa strives to provide efficient delivery of quality public services. Your opinion is an important measure of our success.  Please take a few minutes to provide feedback to assist us with continued improvement.

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* 1. I am a (please mark all that apply)

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* 2. Which Department did you visit? (please mark all that apply)

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* 3. What was the purpose of your visit? (please mark all that apply)

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* 4. What date did you visit or contact the City?

Date / Time

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* 5. How did you contact us?

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* 6. Were you greeted and acknowledged promptly?

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* 7. How well did we meet your needs?

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* 8. How would you rate the staff's knowledge and ability to respond to your questions?

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* 9. Were we courteous and professional?

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* 10. How was your overall customer service experience?

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* 11. How can the City improve?

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* 12. Do you have any additional comments?

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* 13. Optional:  If you would like to be entered into a monthly drawing of respondents for a $50.00 gift certificate to a local restaurant, please include your first name and contact information below.

Thank you for taking the time to help us assist you!
 
 100% of survey complete.

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