* 1. Overall, how satisfied or dissatisfied are you with Sullivan Metals?

* 2. How would you rate the quality of the product?

* 3. How long have you been a customer of our company?

* 4. How likely are you to purchase any of our products again?

* 5. How long was your wait on hold before speaking with our customer service representative?

* 6. Compared to our competitors, is our service quality better, worse, or about the same?

* 7. How would you rate the quality of the product?

* 8. How responsive have we been to your questions or concerns about our products?

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