Customer Satisfaction Survey-Home Page Only

Thank you for choosing the HPS RFL brand!

HPS/RFL strives to provide our customers with the highest-quality products and services. We would appreciate your input on your recent support assistance or CASE opened. The survey should take no longer than 5 minutes to complete. Your input is very important to us to ensure your continued satisfaction and support of RFL.

Question Title

* Please complete your contact information. We will not share this information and will only contact you if you request it.

Name

Company

Email Address

Phone Number

Question Title

* Did the support service call or CASE occur within the last 30 days?

Yes

It was longer and I wanted to let you know that...

Question Title

* Was your issue resolved to your complete satisfaction?

Yes

N/A

Other (please specify)

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* Were your expectations met to resolve your issue?

Everything went well!

The response was not timely as I would have liked

The Engineer was not as knowledgeable with my product issue as I would have liked

The Web form did not work and was frustrating

There were some other things I would like to mention...

Question Title

* What is your opinion for your overall Customer Service experience with HPS/RFL:

Very Satisfied

Satisfied

Somewhat Satisfied

Not at all Satisfied

I would also like to say that...