* 1. When you scheduled your cosmetic appointment, was the scheduler friendly and helpful?

* 2. Which office were you seen at last?

* 3. Was the receptionist friendly and helpful?

* 4. How long did you wait to be taken into an exam room?

* 5. If you waited more than 15 minutes, were you informed that there would be a delay?

* 6. Which cosmetic provider did you see?

* 7. Was your Dermatologist, Nurse Practitioner/Aesthetician attentive to your cosmetic needs?

* 8. Was the check-out person friendly and helpful?

* 9. If you purchased an Allergan product (Botox®, Juvederm®, Juvederm® Voluma, SkinMedica®), were you informed about Brilliant Distinctions®?

* 10. If so, did the check-out staff offer to help sign you up for Brilliant Distinctions®?

* 11. If you had Botox® or filler (Juvederm®, Juvederm Voluma XC®, Radiesse®, Restylane®, Restylane Silk®, Belotero®, Sculptra®), did the check out staff tell you about "Make a Commitment" where if you schedule your next Botox® or filler appointment and keep that date, you will receive 10% off of that next visit?

* 12. Would you recommend the APDerm® Center for Cosmetic Services to a family member or friend?

* 13. How did you hear about us?

* 14. Dear Valued Patient,

Our providers and staff at APDerm® strive to make each visit exceptional. We appreciate all positive feedback however, if you were not satisfied with the care received, we would love the opportunity to call you and discuss what happened. We need your feedback to help improve future visits. We appreciate you selecting APDerm® for your dermatologic care. Thank you for taking the time to fill out this survey; our management team reviews every response. If you would like to provide us with any additional comments, please type them below.  In addition, if you would like to speak with someone about your experience, please call Heidi Kidd at 978-849-7503. Thank you!

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